DevOps Engineer

Zoom is a company that helps people stay connected through its collaboration platform. They are seeking a DevOps Engineer to enable continuous availability for Team Chat and Zoom Events, managing critical applications and ensuring their stability and security.

Responsibilities:

• Designing and implementing zero-downtime solutions for highly available services (99.999%)
• Developing and maintaining disaster recovery (DR) strategies across datacenters in different regions
• Diagnosing and resolving complex production issues, including performance and functional challenges
• Collaborating with vendors, infrastructure teams, and engineering partners to enhance security and service availability
• Administrating monitoring tools and infrastructure
• Providing troubleshooting support for outages across systems and Zoom backend services
• Developing and implementing CI/CD pipelines to streamline production deployments and configurations
• Participating in on-call shifts and incident management and work after hours/weekends for application releases/deployments
• Being the primary contact for your region, addressing program queries, providing support and updates, and managing relevant content and processes

Requirements:

• Bring 2 - 3 years experience as a DevOps Engineer or Site Reliability Engineer (SRE)
• Have knowledge of CI/CD tools and integration
• Demonstrate experience scripting languages such as Bash, Python, Groovy
• Able to do configuration and deployment management using tools such as Terraform, Ansible, Jenkins
• Have expertise with containerization: Kubernetes, AWS EKS, Docker
• Have analytical and troubleshooting skills
• Be willing to learn, be proactive, and think creatively