Instacart is transforming the grocery industry by providing essential services for grocery delivery. They are seeking a Senior Product Manager to lead the FoodStorm in-store product strategy, collaborating with various teams to enhance the connection between retailers and digital storefronts.
Responsibilities:
- Own the strategy, roadmap, and execution for FoodStorm’s in-store experiences, bridging prepared foods and catering operations with Instacart’s online grocery ecosystem
- Translate retailer and customer insights into clear problem statements, PRDs, and prioritized backlogs; drive delivery with an engineering team of 20+ using agile practices
- Lead cross-functional alignment with design, analytics, operations, and adjacent platform teams to ship high-quality features end-to-end, from discovery through launch and iteration
- Define success metrics, instrument products for analytics, run experiments, and use data to inform tradeoffs and rapidly improve business and customer outcomes
- Partner directly with North American retailers to pilot solutions in stores, gather feedback on the ground, and scale adoption across banners and locations
- Manage complex platform integrations (e.g., POS, payments, inventory, fulfillment) and ensure reliability, performance, privacy, and compliance in production
Requirements:
- 6+ years of product management experience building and shipping SaaS or platform products end-to-end
- 3+ years working in retail technology, e-commerce fulfillment, order management, POS, or in-store operations
- Proven track record owning a multi-quarter roadmap and launching products that drive measurable business impact (e.g., adoption, revenue, NPS, or operational efficiency)
- Hands-on experience defining requirements, writing PRDs, and leading agile rituals across engineering, design, data, and go-to-market teams
- Strong analytical skills, including proficiency with product analytics tools and comfort querying data (e.g., SQL or equivalent)
- Experience managing API-based and third-party integrations in production environments
- Excellent stakeholder communication skills, with examples of driving alignment across distributed teams and senior leaders
- Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience
- Ability to travel up to 20% to retailer sites and Instacart offices across North America; ability to collaborate effectively across US and APAC time zones
- Experience with prepared foods or catering solutions in grocery or food service environments
- Background integrating with enterprise retail systems (e.g., ERP, inventory, kitchen display systems, loyalty, payments)
- Demonstrated success running pilots with enterprise customers and scaling features across 100+ locations
- Experience working with hardware-adjacent products or in-store devices and ensuring operational reliability at scale
- MBA or comparable experience in strategy, partnerships, or P&L ownership