Career Manager (Professional Services, Public Sector)

Appian is a company that provides process automation technology, dedicated to achieving high standards through collaboration and commitment. As a Career Manager, you will guide consultants' careers while enhancing operational excellence within Customer Success, partnering closely with Regional Leaders and engagement managers to improve the consultant experience.

Responsibilities:

• Oversee and continuously improve systems and processes that support talent development, evaluation, feedback, and retention
• Partner with top consultants to develop consulting career development frameworks
• Contribute and enhance performance management processes, including feedback cycles, performance reviews, and promotion calibrations, in collaboration with Project Engagement Managers and Technical Advisors
• Work closely with Customer Success global leaders to align talent development and retention initiatives with regional business objectives
• Ensure career aspirations and business needs are aligned in support of consultants’ professional growth, skill development, and career progression
• Serve as a trusted resource to consultants, fostering ongoing conversations around career growth and performance
• Guide consultants through their learning and development journey, advising on training, skill-building, and engagement opportunities to advance their careers
• Connect consultants with the most appropriate advisors to support their career ambitions
• Drive strong engagement through frequent consultant interaction and alignment with key internal stakeholders
• Support internal operational processes (e.g., feedback tracking, timesheets, compliance) to ensure efficiency without disrupting client-facing responsibilities
• You’re a people person, capable of providing proactive 1-on-1 counsel to 50 consultants, promoting a positive and productive work environment