Key skills
AWSCI/CDInfrastructure as CodeCloudFormationTerraformScriptingMonitoringRDBMSTeam CoachingAgile ToolsVersion ControlPythonGoNoSQLPerlShellBashCircleCIS3RDSSNSSQSPostgresGitBitbucketCachingSaaSJiraConfluenceAgile
About this role
NinjaOne is a company that automates IT processes to enhance visibility, security, and control for over 30,000 customers. They are seeking a DevOps Engineer to manage cloud infrastructure, deployment, and release management of their IT Operations SaaS products while collaborating with various teams to ensure platform reliability. The role involves designing secure infrastructure, improving CI/CD pipelines, and leading technical projects.
Responsibilities:
- Design, develop, and deploy secure, compliant infrastructure in AWS
- Drive automation in infrastructure deployments while shaping the long-term technology strategy and planning
- Lead the development and maintenance of a cutting-edge CI/CD framework and quality ecosystem, integrating new testing and automation tools to streamline workflows
- Define and uphold best practices, procedures, and processes to ensure consistent, high-quality delivery
- Take charge of delivering complex infrastructure projects, leveraging your expertise across all infrastructure technologies to ensure scalable and maintainable solutions
- Proactively monitor infrastructure alerts and metrics, offering technical escalation points for production support both during business hours and after-hours
- Troubleshoot and support cloud infrastructure, infrastructure as code, monitoring systems, alerting, and lead root cause analysis efforts
- Own assigned tasks and tickets, ensuring successful resolution
Requirements:
- 6+ years of experience working in a cloud-based DevOps environment, specifically AWS
- Hands-on experience developing, securing, and operating highly automated and sophisticated cloud infrastructure solutions in AWS
- Proficient with tools like AWS CloudFormation, CDK, Terraform, and SSM Scripts for managing AWS entities and infrastructure automation
- Comfortable with agile tools (Jira, Confluence, etc.), version control systems (Git, BitBucket), and deployment strategies for both iterative and continuous development
- Deep understanding of CI/CD tools, with CircleCI experience being a plus
- Experience in developing, deploying, and integrating software solutions seamlessly within cloud infrastructure
- Expert in cloud operations, ensuring the scalability, reliability, and maintainability of cloud-native applications
- Ability to coach and guide a team, fostering skill growth and career development
- 5+ years of experience working with *nix operating systems (Linux, MacOS, BSD-variants, IBM AIX)
- 5+ years of scripting experience with languages like Shell (bash, zsh, etc.), Go, Python, PERL, Tcl/Tk
- 5+ years of experience in production environment monitoring, alerting, and managing change and configuration
- 5+ years working with cloud-based data storage technologies, especially S3 and EFS. Familiarity with NoSQL is a plus
- 3+ years working with message-oriented middleware and queueing technologies like AWS SNS, SQS
- Experience with RDBMS (RDS, Aurora, Postgres) is required; NoSQL experience will make you stand out
- Previous experience with caching technologies like Elasticache is highly desirable