Staff Software Engineer

Pearson is the world's lifelong learning company, dedicated to helping people realize their potential through education. They are seeking a Staff Software Engineer to provide strategic and technical leadership in designing and optimizing Salesforce and enrollment systems to ensure a seamless experience across the enterprise.

Responsibilities:

• Design scalable, secure, and high-performing solutions across Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Data Cloud) and enrollment management platforms
• Lead end-to-end architecture for enrollment workflows, including lead nurturing, application processing, admissions, and onboarding
• Define integration patterns between Salesforce, LMS's and data middleware (e.g., MuleSoft)
• Create and maintain solution architecture diagrams, data flow models, and API designs
• Partner with business stakeholders, IT leadership, and product owners to translate strategic goals into technology solutions
• Define architecture standards, guardrails, and best practices for Salesforce and related platforms
• Contribute to enterprise data strategy, ensuring data integrity, compliance, and interoperability across systems
• Provide technical oversight on Salesforce and enrollment project implementations and enhancements
• Collaborate with developers, admins, and third-party vendors to ensure solutions meet design specifications and quality standards
• Conduct architecture reviews, performance tuning, and environment management
• Evaluate new Salesforce and enrollment technologies and recommend adoption strategies
• Act as the primary Salesforce and enrollment systems technical advisor to cross-functional teams
• Mentor Salesforce administrators, developers, and analysts on architecture and design principles
• Communicate complex architectural concepts to non-technical audiences

Requirements:

• Provide strategic and technical leadership to design, integrate, and optimize CRM and student/customer enrollment platforms across the enterprise
• Ensure that Salesforce and associated systems deliver a seamless end-to-end experience—from lead capture through onboarding
• Align with business objectives, data governance, and architectural best practices
• Design scalable, secure, and high-performing solutions across Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Data Cloud) and enrollment management platforms
• Lead end-to-end architecture for enrollment workflows, including lead nurturing, application processing, admissions, and onboarding
• Define integration patterns between Salesforce, LMS's and data middleware (e.g., MuleSoft)
• Create and maintain solution architecture diagrams, data flow models, and API designs
• Partner with business stakeholders, IT leadership, and product owners to translate strategic goals into technology solutions
• Define architecture standards, guardrails, and best practices for Salesforce and related platforms
• Contribute to enterprise data strategy, ensuring data integrity, compliance, and interoperability across systems
• Provide technical oversight on Salesforce and enrollment project implementations and enhancements
• Collaborate with developers, admins, and third-party vendors to ensure solutions meet design specifications and quality standards
• Conduct architecture reviews, performance tuning, and environment management
• Evaluate new Salesforce and enrollment technologies and recommend adoption strategies
• Act as the primary Salesforce and enrollment systems technical advisor to cross-functional teams
• Mentor Salesforce administrators, developers, and analysts on architecture and design principles
• Communicate complex architectural concepts to non-technical audiences
• Candidates local to Durham, NC or Hoboken, NJ are highly preferred