Central Information File Associate

Job Description:

 

The CIF (Customer Information File) Department is responsible for ensuring that we maintain accurate information in our Banking system and customer/account records.  This department processes change requests and new accounts for over 150 Central Bancompany branches.

 

As a CIF Associate you will examine new account documentation for accuracy and compliance and approve or reject the new account paperwork accordingly.  You’ll also process account change requests by confirming accuracy in the submitted documentation and then following documented procedures to make the change in the system.  There are firm deadlines for processing changes and new accounts each day.  Time management is crucial.

 

The majority of a CIF Associate’s work is received thru an electronic workflow and procedure documentation is stored online, so basic computer skills are a must.

 

Additionally, CIF Associates monitor daily exception reports and complete special data-entry projects as needed.

 

A successful CIF Associate will be self-motivated and have a positive attitude.

 

This is an entry level position with CTS Deposit Operations.   As a CIF Associate you will work independently, in a quiet office setting, with no customer contact and a casual dress code. 

 

Qualifications

Requirements:

• High School diploma or GED certificate
• Basic computer and typing skills are required. Experience with Microsoft Office is a plus. 
• Must be punctual, self-motivated, and have excellent time-management skills
• Ability to work quickly, with a high degree of accuracy, to analyze information and follow specific procedures
• Ability to interpret a variety of written instructions, strong attention to detail, and flexibility with continuous changes.