Business Process Analyst, ESHS / GMS (Env, Safety, Health)

Lockheed Martin is a global aerospace, defense, and security company. The Business Process Analyst will support the Environmental, Safety, Health and Sustainability (ESHS) and Global Medical Services (GMS) domains by coordinating enterprise-wide application configurations and recommending process improvements to enhance operational efficiency.

Responsibilities:

• Experience acting as a liaison between the functional customer/data owner and technical team
• Experience delivering comprehensive functional documentation (requirements, test plans, test scripts, standard operating instructions)
• Familiarity with IT software applications and functional operations support and experience acting as the functional subject matter expert for those applications
• Experience coordinating and leading execution of the requirements and testing phases of the software development life cycle
• Experience in performing detailed data analysis
• Experience performing business process re-engineering or process consulting
• Experience working in virtual teams
• Demonstrated ability to effectively communicate (both verbal and written) with all levels of management
• Extensive technical troubleshooting and problem solving skills
• Good understanding of the EHS (Environment, Health and Safety) domain
• Experience with OHM
• This Enterprise Applications position supports the ESHS (Environmental, Safety, Health and Sustainability) and GMS (Global Medical Services)
• It is responsible for coordinating enterprise-wide application configurations, and upgrades, interfacing with various levels of customers and users, and interfacing with various levels of technical support teams as well as representatives from the Lockheed Martin Business Areas
• This position will require researching, analyzing and summarizing information and data to effectively manage business processes and recommend process improvements
• Analyst will be expected to identify creative and innovative ways to affect positive change while applying lean thinking methodologies and teaming strategies to increase efficiency and the effective impact of the operations on the enterprise
• Analyst will use effective communications techniques to educate the organization when collaboration and partnering is required to support business objectives and requirements of the ESHS/GMS customers
• Analyst will support software life-cycle management, monitor and troubleshoot COTS and SaaS applications
• Analyst will be able to configure additional and/or new configuration and upgrades to existing software applications
• Analyst will be able to troubleshoot and document issues and work the issues with the technical team
• Delivering comprehensive technical documentation (systems requirements, design, deployment)
• Data Management, SQL Programming, SaaS, core to cloud migration, Integration and Software deployment Planning, analyzing, and implementing processes and solutions
• Knowledge of various ESHS/GMS applications that may include Enablon NABasic, OHM, Ergo suite, Pendo, Robot Safety, Eco Vadis and Brio tix Health
• Knowledge and experience with other phases of the software development lifecycle (i.e., ConOps, Planning, Design, Deployment)
• Knowledge and experience with Agile projects
• Experience in delivering comprehensive technical documentation (systems requirements, design, deployment)
• Knowledgeable in relational database management systems
• IT Service Central experience (Incident and Problem Management)
• EMIS Software suite implementation, operations and maintenance experience
• Experience with Enablon Configuration Engine and Nabsic coding
• Experience migrating changes between environments

Requirements:

• US Citizenship is required for this role due to Program Requirements
• Experience acting as a liaison between the functional customer/data owner and technical team
• Experience delivering comprehensive functional documentation (requirements, test plans, test scripts, standard operating instructions)
• Familiarity with IT software applications and functional operations support and experience acting as the functional subject matter expert for those applications
• Experience coordinating and leading execution of the requirements and testing phases of the software development life cycle
• Experience in performing detailed data analysis
• Experience performing business process re-engineering or process consulting
• Experience working in virtual teams
• Demonstrated ability to effectively communicate (both verbal and written) with all levels of management
• Extensive technical troubleshooting and problem solving skills
• Good understanding of the EHS (Environment, Health and Safety) domain
• Experience with OHM
• Knowledge of various ESHS/GMS applications that may include Enablon NABasic, OHM, Ergo suite, Pendo, Robot Safety, Eco Vadis and Brio tix Health
• Knowledge and experience with other phases of the software development lifecycle (i.e., ConOps, Planning, Design, Deployment)
• Knowledge and experience with Agile projects
• Experience in delivering comprehensive technical documentation (systems requirements, design, deployment)
• Knowledgeable in relational database management systems
• IT Service Central experience (Incident and Problem Management)
• EMIS Software suite implementation, operations and maintenance experience
• Experience with Enablon Configuration Engine and Nabsic coding
• Experience migrating changes between environments