DevOps Engineer, DevEx

Mark43 is a company dedicated to empowering communities and their governments with innovative technologies. As a DevOps Engineer, you will take ownership of critical platform capabilities, ensuring systems are reliable and scalable while enhancing developer productivity and experience.

Responsibilities:

• Owning and evolving Mark43's internal developer platform, focusing on reliability, scalability, and developer productivity
• Building self-service platform capabilities (Infrastructure-as-Code modules, GitOps workflows, golden paths, and onboarding templates)
• Improving developer experience (DevEx) by reducing friction in local development, CI/CD pipelines, deployments, and debugging workflows
• Designing and optimizing pipeline-as-code systems to improve build performance, reliability, and feedback cycles
• Driving adoption of GitOps and Infrastructure as Code best practices across the organization
• Leading initiatives to improve operational excellence, including system reliability, resilience, and incident response
• Partnering closely with Product, Engineering, and Security teams to align platform capabilities with business needs
• Owning and delivering large, cross-team platform initiatives that shape how engineers build and operate software at MARK43
• Participating in a shared on-call rotation to support critical infrastructure

Requirements:

• 5+ years of experience in Platform Engineering, DevOps, and/or Developer Experience
• Strong experience with AWS and cloud-native architectures
• Deep experience with Kubernetes and containerized systems
• Strong experience with Infrastructure as Code (Terraform) and GitOps (e.g., ArgoCD)
• Experience building and optimizing CI/CD systems and pipeline-as-code workflows
• Demonstrated ability to improve developer experience and platform usability at scale
• Strong systems thinking, including tradeoffs between reliability, cost, and developer velocity
• Understanding of security and compliance best practices in cloud environments
• Familiarity with defining SLOs, alerting strategies, instrumentation best practices
• Experience with developer platforms and modern build systems
• Experience improving local development environments (e.g., devcontainers, Docker workflows, Tilt/Skaffold)
• Exposure to FinOps practices and cost optimization
• Experience integrating AI/LLM capabilities into developer workflows, such as: AI-assisted debugging or incident triage, Automated incident summaries or developer assistants
• Knowledge of compliance and data governance requirements in regulated environments