Senior Business Intelligence Analyst

Canary Technologies is revolutionizing the hospitality industry with its innovative software powered by AI. The Senior Business Intelligence Analyst will lead the analytics function, owning the strategy and infrastructure that support data-driven decision-making across the organization.

Responsibilities:

• Own the analytics strategy and roadmap — define the vision for how Canary uses data, what we measure, and where we invest in analytics capabilities
• Be the company's analytics expert — serve as the authority on our data, metrics, and analytical best practices across all teams
• Lead the architecture of our analytics platform in partnership with data engineering, including tooling, data modeling, and warehouse design decisions
• Build and own the data pipelines and business analytics that power reporting and decision-making across the organization
• Design and maintain dashboards and analyses that give leadership and cross-functional teams clear visibility into business performance
• Drive strategic conversations with product, sales, go-to-market teams, and leadership — proactively identifying opportunities and risks in the data, not waiting to be asked
• Work directly with enterprise customers on data feeds, custom reporting, and analytics integrations
• Own and evolve our KPIs and metrics frameworks — ensure the company has a consistent, well-understood set of metrics and that teams are aligned on definitions and methodology
• Establish and maintain comprehensive data documentation and a metrics source of truth — build the processes and culture that make data accessible and understandable to everyone at Canary
• Set and enforce data quality standards through governance practices, validation, and cross-team accountability
• Enable self-serve analytics across the organization by building intuitive data models, tooling, and documentation that reduce dependency on ad-hoc requests

Requirements:

• 5+ years of experience in a BI, analytics, or analytics engineering role, with a track record of owning an analytics function end-to-end
• Excellent SQL skills and deep experience with data warehouses (e.g., Snowflake, BigQuery, Redshift)
• Experience designing and maintaining dashboards in modern BI tools (e.g., Tableau, Looker, Metabase)
• Strong understanding of data pipeline tooling and ETL/ELT concepts
• Proven ability to translate ambiguous business problems into structured analytical frameworks and actionable recommendations
• Strong communication and presentation skills — comfortable engaging with executive leadership and enterprise customers alike
• A knack for documentation and knowledge sharing — you believe that data is only useful if people understand it
• Opinionated about data quality and governance, with a track record of raising the bar
• Experience working cross-functionally and influencing decisions without direct authority
• Self-directed and comfortable with ambiguity — you don't need someone to tell you what to analyze next