DXC Technology is a leading IT services provider that helps global organizations modernize their operations and enhance customer experience. The Sr Manager, Cloud Engineering will lead a global team responsible for designing and operating secure hybrid environments, while ensuring accountability and operational excellence.
Responsibilities:
- Lead and manage a global team of cloud and infrastructure engineers supporting production workloads across AWS and on-premises environments, including hiring, onboarding, coaching, and performance management
- Establish and reinforce accountability to organizational standards, shared values, security requirements, and operational expectations
- Develop team capabilities through mentorship, structured development plans, skills growth, and succession planning to sustain a high-performing organization
- Provide technical leadership and architectural oversight for secure, scalable hybrid infrastructure solutions, ensuring alignment with reliability, security, cost, and supportability standards
- Own end-to-end delivery of technical initiatives, including scope definition, planning, milestone estimation, dependency and risk management, status reporting, and delivery accountability
- Drive operational excellence through incident and problem management, root cause analysis, KPI/SLA tracking, and continuous improvement initiatives
- Lead automation and optimization efforts to improve deployment consistency, monitoring, reliability, and operational efficiency using engineering best practices and repeatable patterns
- Communicate strategy, priorities, risks, and progress clearly to senior leadership and cross-functional stakeholders through written updates, presentations, and operational reporting
- Ensure infrastructure designs, configurations, processes, and runbooks are fully documented and governed to support consistency, auditability, and team self-sufficiency
Requirements:
- Bachelor's degree or equivalent experience (Computer Science, Engineering, or related field preferred)
- 10+ years of progressive experience in cloud engineering, infrastructure engineering, systems engineering, or technical operations
- 5+ years of people leadership experience, including hiring, coaching, performance management, and team development (direct management strongly preferred)
- 5+ years of experience administering Windows and Linux systems
- 5+ years of hands-on experience with AWS services such as EC2, VPC, S3, Lambda, Elasticsearch, and EKS
- Strong understanding of hybrid infrastructure architectures, including compute, storage, networking, identity, and application/database integrations
- Experience with enterprise toolsets for cloud operations, networking, monitoring, security, and compliance (e.g., Rapid7, CloudRanger, Aviatrix, CrowdStrike, Ivanti, Dynatrace, Power BI, Jira, ServiceNow)
- Proficiency in scripting and automation using PowerShell, Python, Bash, or similar languages
- Proven ability to lead complex, cross-functional technical initiatives
- Strong written and verbal communication skills with the ability to convey complex concepts clearly
- Strong analytical and problem-solving skills with a continuous improvement mindset
- Familiarity with ITIL or other IT service management frameworks
- Advanced Excel skills, including task tracking, infrastructure inventories, and reporting (PivotTables, XLOOKUP/VLOOKUP, structured tables, complex formulas, and data quality techniques)
- AWS certifications (e.g., Cloud Practitioner, Solutions Architect, or Specialty certifications)
- Experience leading infrastructure modernization initiatives such as datacenter migrations, cloud adoption and expansion, standardization, or automation programs
- Strong cost, inventory, and risk management skills, with the ability to analyze and reconcile spend, capacity, and compliance using data