Application Integration Engineer

Twilio is a company focused on shaping the future of communications through innovative solutions. They are seeking an Application Integration Engineer to bridge business and technology by delivering reliable integrations across multiple platforms, while ensuring high-quality data flow and operational improvements.

Responsibilities:

• Design and implement integrations using Mulesoft, leveraging 3+ years of experience
• Develop mappings, workflows, service tasks, event triggers, and secure agent deployments, while handling long-running processes, errors, and connectors
• Generate robust API/data integrations, transforming and mapping data across multiple formats, handling schema changes, ensuring quality, and balancing streaming vs. batch ingestion
• Apply strong SQL and data modeling skills to optimize queries, perform format conversions, and manage source/target systems effectively
• Leverage cloud platforms like AWS, Azure, GCP to design integrations mindful of networking, storage, and serverless/PaaS considerations
• Implement version control and CI/CD pipelines for deploying, rolling back, and promoting mappings/workflows across environments
• Debug integration failures and performance bottlenecks, ensuring resilience and high availability
• Collaborate with stakeholders across time zones, gathering requirements, defining SLAs, and addressing error handling expectations
• Own best practices for integration engineering, driving technical excellence and organizational influence within the Center for Enablement team
• Identify blockers, dependencies, and risks; communicate proactively with stakeholders on status and updates
• Prioritize MVPs and iterative product delivery, making thoughtful trade-offs among competing demands
• Document requirements, BRDs, functional/technical specifications, and UAT scripts; analyze system integrations and provide data quality assessments

Requirements:

• Design and build integrations using Mulesoft with 3+ years of experience
• Develop mappings, workflows, and service tasks with strong error handling and agent management
• Apply API, SQL and data modeling skills to optimize data flows, transformations & application integrations
• Collaborate with cross-functional teams across timezones to gather requirements, drive designs and define SLAs
• Experience with Workato, Kafka, Snowflake, Salesforce alongside Informatica for hybrid integration
• Familiarity with AWS, Azure, or GCP for cloud-native integration design
• Knowledge of CI/CD, version control, and automation for deployment pipelines
• Strong documentation and communication skills for BRDs, functional specs, and UAT scripts