Digital Product Manager

BlueCross BlueShield of Tennessee is seeking a Digital Product Manager to own and shape their Identity & Access Management ecosystem. The role involves leading the product lifecycle, partnering with various stakeholders to modernize identity foundations, and delivering user-centered digital experiences.

Responsibilities:

• Leading agile teams in the ongoing management and advancement or digital products, channels, and programs
• Developing innovative, industry-leading solutions that uniquely serve BlueCross and its customers
• Leading digital initiatives and cross-functional teams by driving strategy, tactics, and delivery timelines
• Identifying, researching and scoping key business opportunities in support of the future-state vision for digital solutions across products, programs, and campaigns
• Building strong partnerships across teams in delivering excellent service
• Working with key stakeholders throughout the organization to establish priorities, gain buy-in, and align resources appropriately

Requirements:

• Bachelor's Degree or equivalent work experience required. Equivalent experience is defined as 4 years of professional work experience in a corporate environment
• 6 years - Experience managing consumer tools/technology, or equivalent experience required
• 3 years - Experience in a leadership/management role required
• 1 year - Project management, account management or similar experience required
• Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability
• Proficient in Microsoft Office M365 (Outlook, Word, Excel PowerPoint, Teams, etc.) and SharePoint
• Must be a team player, be organized and have the ability to handle multiple projects
• Excellent oral and written communication skills
• Strong interpersonal and organizational skills