Key skills
PythonAWSTerraformKubernetesAnsibleHelmCloudFormationCloudWatchGrafanaDatadogSaaSCI/CD
About this role
CyberArk, a Palo Alto Networks company, is the global leader in identity security, trusted by organizations around the world to secure human and machine identities. They are seeking a Senior Site Reliability Engineer to support their AWS infrastructure, manage reliability and performance of SaaS environments, and develop automation processes.
Responsibilities:
- Support CyberArk’s AWS infrastructure and software
- Measure and manage the reliability and performance of SaaS environments as well as work on building automation to prevent problem reoccurrence
- Use cloud configuration management, deployment and compliance tools such as CloudFormation, Helm, Kubernetes, Terraform, Salt and Ansible across both Windows and Linux environments
- Ensure cloud-based architectures meet availability and recoverability requirements
- Implement AWS best practices, cloud-based monitoring, alerting, and observability - PagerDuty, CloudWatch, Grafana, Datadog and OpenSearch
- Support and guide tooling initiatives that enhance team output and reliability
- Develop and continuously improve automation of manual processes
- Work with engineering and product teams to identify areas of improvement
- Respond to production incidents and participate in on-call rotations
Requirements:
- B.S. in Computer Science or equivalent experience
- Minimum 5 years of experience managing AWS infrastructure
- Minimum of 3 years in a senior, architect or a technical lead role of site reliability
- Advanced knowledge in Ansible automation, Kubernetes, CI/CD
- Advanced knowledge of Infrastructure as a Code (Terraform), CloudFormation
- Solid understanding/experience of web services, databases and related infrastructure/ architectures
- Proven track record of managing reliability and performance for large-scale, enterprise-level SaaS environments
- Strong level of scripting and automation expertise, using Python or an equivalent language
- Strong analytical and problem-solving abilities, with a proactive approach to identify and mitigate issues
- Previous experience with FedRAMP or DOD compliance requirements and audits
- A deep understanding of Site Reliability, infrastructure, and Cloud Platforms
- Experienced in supporting an enterprise-level SaaS environment
- Previous experience using or managing CyberArk SaaS products is a plus