Systems Engineer

Job Title: Support Technician III (System Migration & Support)
Location: Austin, TX (Hybrid Onsite + Remote)
Duration: 8 months
Employment Type: Contract

Job Overview:

Seeking experienced Support Technician III professionals to support the migration and modernization of end-of-life (EOL) systems. This role focuses on upgrading legacy environments (Windows & RHEL) to modern, secure, and supported platforms while ensuring operational continuity, performance, and compliance.

Key Responsibilities:

1. System Assessment & Planning

• Evaluate legacy systems (Windows Server & RHEL environments)
• Identify risks, dependencies, and migration priorities
• Develop structured migration strategies and timelines

1. System Migration & Upgrades

• Migrate legacy systems to support OS versions (Windows Server & RHEL)
• Perform system rebuilds and upgrades following best practices
• Ensure minimal downtime and data integrity during transitions

1. Configuration & Automation

• Reconfigure system settings post-migration (networking, storage, security)
• Use automation tools (PowerShell, Ansible) for consistency and efficiency
• Develop scripts for repeatable operational tasks

1. Security & Compliance

• Implement system hardening and patch management
• Conduct vulnerability scans and remediation
• Ensure compliance with security standards (CIS, NIST, etc.)

1. Troubleshooting & Support

• Provide L2/L3 support for Windows and Linux systems
• Resolve migration-related issues and system failures
• Ensure system performance, reliability, and availability

1. Documentation & Reporting

• Maintain detailed migration and configuration documentation
• Provide regular updates on progress and system status
• Update CMDB and system records post-migration

1. Collaboration

• Work closely with cross-functional teams (network, DB, app teams)
• Coordinate with vendors for legacy system support
• Communicate effectively with stakeholders and end users

1. Training & Knowledge Transfer

• Create technical documentation and user manuals
• Conduct training sessions and share best practices

Required Skills & Experience

• 8+ years of experience with:
• Red Hat Enterprise Linux (RHEL 5 9)
• Windows Server environments (2012 and above)

Strong expertise in:

• System migration and OS upgrades
• Infrastructure support and troubleshooting
• Automation tools (PowerShell, Ansible)
• Security best practices and patch management

Nice to Have

• Experience with large-scale system modernization projects
• Knowledge of compliance frameworks (CIS, NIST)
• Experience in government or public sector environments

Regards

Tim Patten

tim (at) pullskill (dot) com

551-272-o2o3