Dispatcher (3rd Shift)
Joliet, Illinois, United States of America
Full Time
3 weeks ago
Key skills
Communication
About this role
At Pomp’s, we don’t idle—we drive careers forward! As a leading tire service company since 1939, we’re built on hard work, dedication, and a commitment to excellence.
We’re currently looking for a 3rd Shift Dispatcher (Friday-Tuesday) to join our team and play a critical part in our daily operations. This dynamic role involves managing tire service dispatch operations and assisting with service billing to ensure accurate record-keeping per the following schedule: Friday-Tuesday (11pm-7:30am).
Why Join Us?
• Comprehensive Benefits – Eligible to enroll in medical, dental, vision at affordable rates
• Supplemental Benefits – Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
• Retirement Savings – 401(k) with company match
• Paid Time Off – Holidays, sick time, vacation, and special “Happy Days” for life events available day one
• Employee Discounts – Save on company products
• Career Growth – Opportunities for skill development and advancement
What You’ll Do:
• Answer incoming calls and accurately document essential information
• Address inquiries and issues, coordinating with relevant departments or field units for prompt resolution
• Operate and manage a multi-line telephone system efficiently
• Utilize phone or computer systems to dispatch crews and field units to designated locations
• Assess and prioritize calls based on urgency to ensure timely responses
• Monitor field unit routes and schedules to optimize daily operations
• Maintain and update call logs, records, and other essential documentation
• Perform additional duties as assigned to support dispatch operations
What You Need:
• Proficient in Microsoft Office Suite, with a strong focus on Excel and Outlook
• Exceptional written and verbal communication skills
• Strong attention to detail and accuracy in all tasks
• Quick and accurate data entry skills
• Collaborative team player with the ability to work effectively with others
• Able to thrive in a fast-paced, dynamic work environment
• Ability to lift, carry, or move up to 10 pounds regularly
Don’t let your career stall—put it in drive with Pomp’s Tire Service! Apply today!
EEO Employer - Disability/Veteran/Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information
We’re currently looking for a 3rd Shift Dispatcher (Friday-Tuesday) to join our team and play a critical part in our daily operations. This dynamic role involves managing tire service dispatch operations and assisting with service billing to ensure accurate record-keeping per the following schedule: Friday-Tuesday (11pm-7:30am).
Why Join Us?
• Comprehensive Benefits – Eligible to enroll in medical, dental, vision at affordable rates
• Supplemental Benefits – Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
• Retirement Savings – 401(k) with company match
• Paid Time Off – Holidays, sick time, vacation, and special “Happy Days” for life events available day one
• Employee Discounts – Save on company products
• Career Growth – Opportunities for skill development and advancement
What You’ll Do:
• Answer incoming calls and accurately document essential information
• Address inquiries and issues, coordinating with relevant departments or field units for prompt resolution
• Operate and manage a multi-line telephone system efficiently
• Utilize phone or computer systems to dispatch crews and field units to designated locations
• Assess and prioritize calls based on urgency to ensure timely responses
• Monitor field unit routes and schedules to optimize daily operations
• Maintain and update call logs, records, and other essential documentation
• Perform additional duties as assigned to support dispatch operations
What You Need:
• Proficient in Microsoft Office Suite, with a strong focus on Excel and Outlook
• Exceptional written and verbal communication skills
• Strong attention to detail and accuracy in all tasks
• Quick and accurate data entry skills
• Collaborative team player with the ability to work effectively with others
• Able to thrive in a fast-paced, dynamic work environment
• Ability to lift, carry, or move up to 10 pounds regularly
Don’t let your career stall—put it in drive with Pomp’s Tire Service! Apply today!
EEO Employer - Disability/Veteran/Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information