Senior Manager, Product Design - B2B2C

Discord is a platform used by over 200 million people for gaming and social interaction. As a Senior Product Design Manager, you will lead a team of designers and researchers to create intuitive user experiences that align with business goals and user needs.

Responsibilities:

• Set and own the design vision for your product area, aligning user needs, business goals, and long-term platform strategy
• Lead, grow, and hire for a team of 3–5 designers and researchers, building a balanced, high-performing team to support current and future goals
• Guide teams in solving complex product problems, helping them create intuitive user flows and systems grounded in user insight, business constraints, and technical realities
• Partner closely with product, engineering, data science, and research leadership to shape strategy, define priorities, and drive aligned execution across the product lifecycle
• Hold the team accountable to outcomes, ensuring design work contributes meaningfully to team goals and broader company objectives
• Lead teams through phased execution, from early exploration and definition through launch, iteration, and scaling
• Evolve team processes, rituals, and operating rhythms to create clarity, focus, and sustainable delivery
• Provide clear, actionable feedback and foster strong critique practices, building a culture of collaboration, learning, and continuous improvement
• Represent design at a strategic level, communicating clearly with peers and executives to drive alignment and decision-making

Requirements:

• 10+ years of experience in product design, UX, or related disciplines, with experience working on consumer, platform, or B2B products
• 4+ years of management experience, including leading product strategists, designers, and/or user researchers, with a track record of growing talent and building strong, effective teams
• Demonstrated ability to lead through influence, aligning cross-functional partners around shared goals and clear decision-making
• Strong product thinking skills, with the ability to translate complex business and user problems into clear strategic direction
• Experience setting long-term vision and guiding teams through multi-phase execution toward that vision
• Excellent communication skills, with comfort presenting to and partnering with senior and executive stakeholders
• A leadership style rooted in clarity, empathy, and accountability, balancing support with high expectations
• You play games
• Experience integrating with AI tools in your design workflows
• Experience working at a reputable creative agency