Business Intelligence Lead, People Analytics

Zillow is a leading real estate platform in the U.S. seeking a Business Intelligence Lead to modernize their People Analytics insights ecosystem. The role involves transforming dashboard portfolios, defining BI platform strategies, and partnering with stakeholders to deliver decision-ready insights.

Responsibilities:

• Define BI Platform & Tooling Strategy. Evaluate and recommend the future-state BI environment (e.g., Tableau, Databricks, emerging AI-enabled tools). Establish a clear decision framework for when and how insights should be delivered across platforms
• Partner Strategically with Stakeholders. Work directly with key partners to translate business needs into decision-ready insights. Manage intake thoughtfully, anticipate follow-up questions, and guide stakeholders toward scalable, sustainable solutions
• Elevate Standards & Influence the Roadmap. Promote best practices in data visualization and storytelling, mentor other dashboard contributors, and contribute to the broader People Analytics roadmap and ecosystem evolution
• Lead Dashboard Modernization. Own the end-to-end transformation of the People Analytics dashboard ecosystem. Consolidate legacy builds into a cohesive, intuitive experience with standardized design, navigation, and governance practices that improve usability, performance, and adoption
• Create a Clear Entry Point to People Insights. Develop and maintain a unified “front door” to People data tools and dashboards that improves discoverability, documentation, and self-service access across stakeholders
• Build Scalable, High-Quality Data Products (Hands-On). Design and develop advanced dashboards and analytical solutions using SQL and tools such as Tableau, Databricks, Python, or R. Ensure data integrity, performance, and sustainability — moving beyond one-off reporting to scalable products

Requirements:

• 6–8+ years of experience in Business Intelligence, Analytics, Data Visualization, or a related field
• Advanced expertise building and maintaining dashboards in Tableau or comparable BI platforms, including experience standardizing design patterns and improving usability at scale
• Strong proficiency in SQL, with demonstrated experience developing performant, production-ready datasets and data models
• Experience using Python or R for data transformation, automation, or advanced analysis
• Demonstrated ownership of a significant BI initiative (e.g., dashboard modernization, tooling migration, governance framework, or portfolio consolidation) with measurable impact
• Proven ability to independently partner with Director-level stakeholders to translate ambiguous business questions into scalable, decision-ready solutions
• Experience establishing standards, governance practices, or frameworks that improve consistency, quality, and sustainability of analytics products
• Strong communication skills with the ability to influence stakeholders and clearly explain technical concepts to non-technical audiences
• Demonstrated ability to proactively identify opportunities for improvement and drive work forward with minimal oversight
• Background in People Analytics, HR data, or other highly sensitive, governance-driven data environments