GM Financial is the captive finance arm of General Motors, supporting dealers and customers nationwide through innovative finance, insurance and vehicle protection solutions. The Protection Account Manager role offers a hands-on opportunity to build consultative sales skills and make a direct impact on dealership performance and customer loyalty.
Responsibilities:
- Work on a team with other Protection Account Managers and gain experience in real-world hands-on job-shadowing assessments
- Receive F&I product, system, process and presentation skills training to prepare you for the consultative sales field assignment
- Develop strong personal networks of business professionals within GM Financial and the automotive industry
- Perform in-dealership one-on-one training, demonstrations, and live modeling to drive effectiveness, compliance, profitability and customer satisfaction
- Strengthen dealership performance by delivering targeted guidance on core skills, including Sales-to-F&I turnover, customer interviewing and closing techniques
- Leverage reporting tools and dealer-facing systems to interpret data, identify performance opportunities and take appropriate action to improve results
- Partner with the Strategic Development Manager (SDM) support team to maximize dealer performance, providing upfront expectations and ongoing communication
- Participate in new account acquisition process activities
- Communicate updates and opportunities via the internal CRM system and to Regional Sales Manager
- Resolve dealership operational issues while identifying and addressing elevated risk to GM Financial
Requirements:
- Automotive dealership experience with a desire to build relationships in a consultative sales role managing a territory
- Long-term mobility is beneficial for career development and advancement within the sales organization at GM Financial
- Bachelor's degree strongly preferred or extensive relevant experience
- Knowledge of dealership operations is preferred; in-dealership F&I experience is a plus
- A proven track record of quality sales performance and client satisfaction; B2B preferred
- Must have a valid state-issued driver's license