Network Infrastructure Technician

Location: Conyers, GA (Base) with ~50% Travel to Remote Sites

 

Position Type: Full Time

 

Position Summary:

 

The Network Infrastructure Technician is responsible for the physical health and connectivity of our manufacturing network across all locations. This role combines high-level hardware installation with active troubleshooting of site outages and circuit-related issues. You will take ownership of network infrastructure projects, including bandwidth upgrades, hardware refreshes, and site-to-site connectivity audits.

 

Core Responsibilities:

 

● Troubleshooting & Outage Response: Act as the primary responder for site-wide network or connectivity outages. Diagnose physical connectivity issues and coordinate with external service providers to restore operations.
● Project Ownership: Lead network infrastructure projects from start to finish, including bandwidth upgrades, hardware lifecycle refreshes, and new site build-outs.
● Equipment Installation: Physically install, rack, and cable Cisco switches, routers, and Meraki Access Points according to engineering schematics.
● Connectivity Partner Coordination: Manage professional relationships with telecommunications providers at all sites; monitor circuit performance and lead the implementation of bandwidth expansions.
● Cable Plant Management: Oversee the installation and testing of Cat6 and fiber optic cabling; ensure data closets at all sites meet professional organization standards.
● Asset & Documentation: Maintain a comprehensive inventory of site hardware and update physical network blueprints/cable run diagrams after every project or refresh.

 

Required Qualifications:

 

● Education: High School Diploma or equivalent; CCNA or Network+ certification is a plus but not required if equivalent experience is demonstrated.
● Experience: 3–5 years of experience in hardware installation, field-based technical support, or telecommunications.
● Technical Skills:
      ○ Proven ability to troubleshoot data circuits and physical layer connectivity issues.
      ○ Proficiency with hand tools, cable testers, and rack-mounting hardware.
      ○ Experience in vendor management (Connectivity partners, cabling contractors).
      ○ Basic understanding of network devices (CLI basics for status checks is a plus).

 

● Physical Requirements: 
      ○ Ability to climb ladders and lift up to 50 lbs of equipment.

Qualifications

Pratt Industries has shown dramatic growth in just two decades to become the 4th largest corrugated packaging company in the USA and the world’s largest, privately-held producer of 100% recycled containerboard.