QA Engineer

Documo is a fast-growing B2B SaaS company on a mission to help businesses digitize and streamline their document workflows. They are seeking a detail-oriented QA Engineer to design and execute test strategies, drive AI-powered test automation, and ensure their products meet high standards of reliability and compliance.

Responsibilities:

• Design, write, and maintain test plans, test cases, and regression suites for Documo’s product suite (cloud fax, IDP, eSign, API integrations)
• Leverage AI-powered tools (e.g. Claude Code, Playwright, etc.) to accelerate test generation, identify coverage gaps, and reduce manual effort
• Use large language models to assist with edge case discovery, test data synthesis, and exploratory testing scenarios
• Execute manual, automated, and exploratory testing across web, API, and backend systems
• Partner with Development and Product to review requirements, identify quality risks early, review & improve merge requests for test completeness and accuracy, and shift testing left in the SDLC
• Build and maintain CI/CD-integrated test automation pipelines using tools like Selenium, Playwright, or Cypress
• Validate HIPAA compliance requirements and data security standards throughout the testing lifecycle
• Track, document, and triage defects in Jira; communicate clearly on severity and impact
• Analyze test results and use AI-assisted analytics to identify patterns, flaky tests, and systemic issues
• Continuously evaluate and adopt new AI-powered QA tooling to improve efficiency and coverage
• Contribute to a quality culture by mentoring teammates and advocating for testability in design

Requirements:

• 3+ years of experience in software QA, with at least 1 year using AI-assisted testing tools or workflows
• Hands-on experience with test automation frameworks such as Selenium, Playwright, Cypress, or equivalent
• Comfortable using AI tools (Claude Code, ChatGPT, GitHub Copilot, or similar) to generate tests, synthetic data, or triage defects
• Strong understanding of API testing (REST/SOAP) using tools like Postman or similar
• Familiar with CI/CD pipelines (GitHub Actions, Jenkins, or equivalent) and integrating automated tests into build workflows
• Experience working in Agile/Scrum teams with Jira or similar project tracking tools
• Proficiency with test management systems within Jira (e.g., Xray, Zephyr) or standalone tools such as TestRail or similar platforms
• Detail-oriented with strong written and verbal communication skills—you can clearly explain what's broken and why it matters
• Self-starter who thrives in a fully remote environment with a high degree of ownership and accountability
• Technically curious and coachable—you stay current on QA best practices and emerging AI tooling
• Solid understanding of application data flows & SQL databases; familiarity with Kafka and Redis is considered a strong advantage
• Experience testing in healthcare, finance, or other HIPAA/SOC 2-regulated environments
• Background in document management, cloud fax, health IT, or API-heavy SaaS products
• Familiarity with AI/ML model validation or prompt-based QA methodologies
• ISTQB certification or formal QA training programs
• Experience with performance or load testing tools