Product Manager, Back Office (Lead to Contract)

Datavant is the data collaboration platform trusted for healthcare, seeking a Product Manager to own the Lead-to-Contract experience. The role involves partnering with various teams to define workflows, manage backlogs, and drive adoption of solutions that enhance business operations.

Responsibilities:

• Understand the real Lead-to-Contract process: map how Sales, Deal Desk, RevOps, and Legal actually work today — including the workarounds, manual handoffs, and data quality gaps nobody talks about. Identify the highest-friction points and quantify their cost
• Define target-state workflows and data model for your domain in Salesforce: Decide how leads, opportunities, quotes, and contracts should flow, what automation should exist, and where human judgment is needed
• Shape upstream decisions that affect downstream domains: Lead-to-Contract decisions — such as Product Catalog structure, account hierarchies, and contract data — flow directly into Order-to-Cash and other back-office areas. You'll own these foundational choices and coordinate with peer Product Managers to ensure they work across the full lifecycle
• Own the Lead-to-Contract backlog: prioritize by business impact — cycle time, quote accuracy, manual intervention rates, compliance risk — not stakeholder volume. Make tradeoff decisions and communicate them clearly
• Partner with MDM to represent Lead-to-Contract needs when enterprise-wide entity definitions (Account, Contact, Product) are being established. MDM owns the canonical model; you own how those entities behave within your domain's workflows
• Bridge contract lifecycle and CRM: ensure CLM templates, clause libraries, approvals, and contract metadata map cleanly into Salesforce and support downstream quoting, amendments, renewals, and obligations tracking
• Ship with clear requirements and success metrics: write PRDs and acceptance criteria, partner with Enterprise Engineering on delivery, coordinate cutovers, and measure adoption, data completeness, cycle times, and exception rates
• Drive adoption: phased rollouts, training, feedback loops, and iteration. Define auditability requirements (access controls, approval chains, logging) for your domain; Enterprise Engineering and IT implement
• Own domain governance: intake and prioritization for Lead-to-Contract change requests, release coordination with Enterprise Engineering, and documentation of workflows and integration touchpoints
• Enable and communicate: run release notes, process change announcements, and roadmap updates to Sales, RevOps, Legal, and Finance; surface risks early and remove blockers

Requirements:

• 3-6 years in product management, program management, or business systems at a company with meaningful operational complexity, multiple business lines, post-M&A integration, or rapid scaling
• Hands-on Salesforce implementation experience (whether as a solution architect, consultant, or business systems lead)
• Understanding of how to configure the platform, and how to decide what should be built and why
• Experience implementing Salesforce solutions and working closely with Sales, Deal Desk, RevOps, or Legal to understand the business problems behind the requirements
• Ability to assess what's native vs. custom, what's a lightweight configuration vs. a heavy lift, and where the platform's constraints should reshape the process
• Experience navigating stakeholder priorities and helping groups reach decisions
• Ability to trace how a change to the quoting workflow affects downstream contracting, the handoff to Order-to-Cash, and financial reporting
• Experience driving adoption of business systems changes and getting people to change how they work
• Discovery-oriented mindset with the ability to dig beneath the surface to understand user needs
• Clear communication and writing skills for PRDs, process diagrams, and release notes
• Organized operator with the ability to run tight backlogs and timelines