Customer Service Representative – Remote in USA

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences. As a Customer Service Representative working remotely, you will resolve escalated or complex calls from customers, ensuring exceptional customer experiences.

Responsibilities:

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Requirements:

• 6 months or more of customer services experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience
• High speed internet connection (>25mbps). A hardwired connection to your home router is required
• A quiet, private place in your home where you can work without background noise