TTEC is a global consulting and technology company focused on enhancing customer experiences. As a Customer Service Representative, you will resolve escalated customer issues, ensuring exceptional service and support.
Responsibilities:
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Requirements:
- 6 months or more of customer services experience
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
- High speed internet connection (>25mbps). A hardwired connection to your home router is required
- A quiet, private place in your home where you can work without background noise