Product Manager

PatientPoint® is a leading digital health company focused on improving patient behaviors through innovative solutions. They are seeking a Product Manager to lead product discovery and delivery for patient engagement products, driving cross-functional collaboration and ensuring alignment with strategic goals.

Responsibilities:

• Own and prioritize the roadmap for your product (a digital experience that delivers educational content and sponsored messaging to patients)
• Work with your cross functional team and partners to define and frame customer problems that are worth solving
• Collaborate with your team to help formulate strategy and then translate it into meaningful product bets that align with PatientPoint's mission and OKR's
• Be the expert for a product space
• Stay informed of industry trends, emerging technologies, and best practices to ensure PatientPoint remains at the forefront of point of care experiences
• Measure Outcomes, Not Output
• Inform how success is defined with meaningful KPIs tied to customer behavior and business value
• Help the team interpret performance data, learn quickly, and iterate accordingly
• Drive structured product discovery
• Leverage your experience/toolkit of discovery tactics, and your partners in design and engineering, to test, validate and de-risk ideas
• Tactics may include user interviews, prototyping, data, or various testing methodologies
• Inform and monitor success metrics for your projects and the outcomes that your roadmap delivers
• Create and leverage data and insights to understand what’s happening in your product, how it ties to business value, and to craft compelling rationale for planning and readouts
• Prioritize and effectively manage expectations
• Gather input from your team and working group to inform your perspective, and then prioritize aggressively to focus the team’s energy on the most impactful work
• Champion Cross-Functional Collaboration
• Work fluidly with stakeholders across Product Marketing, Content, Data, Sales, Legal, and Customer Success
• Ensure alignment without losing momentum
• Elevate the Voice of the Customer
• Serve as the conduit between the customer and the business
• Use empathy, insight, and curiosity to deeply understand user needs and behaviors

Requirements:

• Bachelor's degree in Business, Computer Science, Design, Human-Computer Interaction (HCI) or a related field is required
• 2-5 years of experience in product management in digital media and consumer health tech environments
• Demonstrated success leading empowered product teams to meaningful outcomes
• Deep understanding of content serving strategies and algorithms, including machine learning/AI strategies
• Strong discovery skills- experience validating ideas before investing heavily in delivery
• Experience with A/B testing, experimentation frameworks, and hypothesis-driven development
• Strong data literacy and experience leveraging data to influence product decisions
• High business acumen and comfort navigating technical tradeoffs with Engineering partners
• Excellent communication and storytelling skills; can align execs, partners and engage teams
• Fluency with modern product tools (Jira, Confluence, Looker, Mixpanel, Figma) and Agile methodologies
• MBA or related Masters degree preferred
• Technical proficiency with analytics and management tools such as Salesforce, JIRA, Looker, and SQL
• Experience with interactive patient engagement systems or healthcare communication platforms, and healthcare data
• Strong preference for candidates with a deep understanding of privacy, consent, and regulatory requirements including HIPAA and PHI
• Understanding of healthcare marketing compliance, including pharmaceutical advertising regulations
• Technical proficiency with analytics tools and leveraging SQL for data analysis