Microsoft Dynamics 365 & .NET FS Developer

Description of Duties

Leads and/or participates in project teams for system work efforts to enterprise systems. Gathers information from user departments to determine how to best support the needs of end users.

Configures and maintains enterprise systems and software to support end users and Commission business processes. Identifies and corrects configuration issues to restore solutions and ensure proper operation.

Develops and maintains Business Process Procedures (BPPs) and other documentation.

Aids end users by troubleshooting, analyzing, and resolving concerns regarding enterprise systems, solutions, and processes.

Participates and/or assists in training of end users regarding their specific systems and processes.

Develops, maintains, executes, and validates test scripts and the testing process. Coordinates with other business units to accomplish successful implementation of changes.

Conducts reviews and comparisons of current business processes with the best practices to determine where business processes or system changes are necessary.

Monitors business systems and business processes to identify and recommend opportunities for process improvement.

Reviews changes to legislation, contracts, regulations, business operational procedures or systems that may impact the Commission. Determines what changes may be necessary to incorporate within enterprise systems.

Utilizes various software and/or technology tools to perform job duties.

Performs related duties as assigned.

Perform all duties related to the application development life cycle including, but not limited to, determining requirements, coding/building, unit testing, and implementation.

Minimum Experience

Design and implement model driven apps, Dataverse tables, forms, views, business rules, security roles, and solutions.

Build Power Automate flows and integrate with internal/external systems.

Develop plugins, custom workflow activities, Web API integrations, JavaScript form scripts, and PCF controls.

Apply ALM best practices: solution layering, environment strategies, deployment pipelines.

Build secure RESTful APIs with ASP.NET Core, Node.js and Entity Framework Core using C# and VB.NET.

Develop React/TypeScript single page applications using modern patterns.

Ensure UI/UX quality, accessibility, and performance optimizations.

Hands on with Dynamics 365 CE/Dataverse: solutions, forms/views, security roles/teams, business rules, JavaScript customizations.

Power Platform skills: Power Apps (model driven), Power Automate, MS Flows, Power BI, environment strategy.

Proficiency in C#, VB.NET, ASP.NET Core, Web API, Entity Framework Core, SQL Server.

Front end expertise with React, TypeScript, Angular, HTML5, CSS3

Experience developing plugins, custom workflow activities, and PCF controls.

Integrations using OAuth 2.0/OpenID Connect, AAD, REST, Microsoft Graph.

Git based workflows and CI/CD Azure DevOps.

Experience developing Power Apps, including Canvas Apps & Model-driven Apps

Experience in developing and maintaining easy to use Dynamics Web Portal for customer self-service include the ability for capturing real time payments from customers.

Experience in developing and maintaining real time integration between CE and F&O via LogicApps

Experience in developing and maintaining SOAP and REST APIs to integrate with 3rd party SAS applications.

Experience with maintaining custom code in Azure DevOps

Experience in writing custom code, plugin code etc. built on the Dynamics platform

Experience in enhancing ChatBOT experiences available in the Azure platform for online customers.

Experience in enhancing Azure BOT framework to automate business processes.

Preferred Experience

8+ years of enterprise system experience in configuring enterprise software, providing technical assistance, conducting system testing, and developing end user procedures.

Equivalent combination of education and/or experience may be accepted.

Certifications/Education

Bachelor s degree in information technology or closely related field. Equivalent combination of education and/or experience may be accepted.

Microsoft certifications in specified technical areas are a plus, but not required

Engagement Requirements

Candidate s location is preferred to be within the Continental United States.

The work location will be virtual/remote until further notice. When required to be onsite, the work location will be at either The Commission Central Administration Building located at 700 South Eisenhower Boulevard in Middletown, PA, or The Commission Turnpike Industrial Park location located at 2850 Turnpike Industrial Drive, Middletown, PA.

In-person interviews or work sessions with stakeholders will be conducted at the Commission facilities in Middletown, PA.

If the resource is based within a 3-hour commuting distance of the Commission s Middletown PA offices, then no additional compensation for any travel is allowed. The rate is inclusive of any travel costs.

If travel expenses are authorized, then the travel expenses submitted for reimbursement must adhere to federal GSA guidelines governing hotel, mileage, and meals per diem rates, and must include appropriate expense documentation (receipts). GSA Guidelines are available at: ;/p>

The vendor must arrange for workspace for its project team. The Commission will provide meeting space; however, it does not plan to house the project team on a daily basis unless this statement of work states otherwise.

Remote connectivity: computer equipment and access to required administrative services and facilities will be provided to vendor resources as required. Computer equipment for use while engaged with the Turnpike may include a laptop, iPad or other tablet device, laptop bag, monitors, wireless keyboard, mouse, or other equipment as required to perform job functions. When an engagement ends, all equipment issued to the vendor resources must be returned to the Commission within 2 weeks of the resources being offboarded. All equipment shall be returned to the Commission in good working condition. The Prime Contractor will be invoiced for any unreturned equipment or equipment damaged beyond reasonable wear and tear.

Vendors are responsible for providing complete and accurate information and correctly completed forms for on-boarding resources. The vendor should allow a minimum of five to seven business days to fully on-board new resources. Vendor resources must:

o Complete the consultant onboarding spreadsheet provided by the Commission.

o Sign the Commission s Acceptable Use of Commission Technology Resources (Policy 8.01) and the Non-Revenue Card Application Use Agreement for door access.

o Provide a contact phone number and a current professional photo.

o Must provide a copy of the results of a Pennsylvania Access to Criminal History Record Check Certification (ePATCH) of the selected candidate dated after the release date of the Statement of Work.

o Provide a copy of the results of a National Criminal Check.

o If vendor resources will manage or access The Commission systems and/or data for the Commission, they must sign a non-disclosure agreement (NDA), which must also be approved and signable by their Commission supervisor.

The Commission IT Department has established the following guidelines while working virtually and the vendor resource is expected to follow them:

o Use cameras during meetings.

o Maintain a professional appearance when in meetings and on camera.

o Resources must be available to come to the Commission work location within 3 hours in case of an emergency.

o The vendor-provided resource is expected to be on-site as needed for planned implementations or system issues (when required) with advance notice given when possible.

The Commission has eleven (11) holidays (for salaried employees) when the CAB is closed. Those holidays are New Year s Day, M.L. King Jr. Birthday, Presidents Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, and Christmas Day.

Resources must abide by all published IT Standards, including those published publicly at ;/p>

Overtime requests always need to have prior approval of Project Principal with the rightful reasons for overtime.

Skills:

Bachelor s degree in information technology or closely related field. Equivalent combination of education and/or experience may be accepted. Required

Experience configuring enterprise software, providing technical assistance, conducting system testing, and developing end user procedures Highly desired 8 Years

Microsoft certifications in specified technical areas Highly desired