Product Manager, Agentic Ecosystem

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen—fast.

The Opportunity

ZoomInfo has rebuilt around AI. We have the orchestration infrastructure, the tools platform, the intelligence layer. Now we need someone to turn that infrastructure into outcomes—someone who lives at the intersection of what's technically possible and what GTM teams actually need.

This role owns the agentic ecosystem: the core agents that power ZoomInfo's products, the Plays library that packages intelligence into deployable workflows, and the marketplace where customers discover, customize, and deploy automation. You'll build agents that book meetings, enrich pipelines, resurrect dead leads, and orchestrate multi-step GTM motions. Then you'll package them into Plays that non-technical users can deploy in clicks, not code.

You're not managing from the sidelines. You're building. You'll work in our Plays builder the way a RevOps leader works in their automation tools—hands-on, iterative, constantly shipping. You'll prototype agents, refine prompts, test orchestration patterns, and validate that what we build actually moves pipeline. When you identify a gap in what our agents can do, you'll partner with the tools and infrastructure teams to close it.

The marketplace you own is how ZoomInfo's agentic capabilities reach the world. Internal teams deploy your Plays across Copilot, GTM Studio, and MarketingOS. Customers browse, customize, and activate automation from your library. Partners and developers connect through MCP gateways you define. Every surface where ZoomInfo's agentic intelligence becomes accessible—you own it.

This is a rare role: part builder, part GTM strategist, part platform owner. You need to understand how SDR teams actually prospect, how marketing ops builds nurture flows, how CS teams identify expansion signals. Then you need to translate that understanding into agents and Plays that work reliably at scale. The infrastructure exists. The data exists. We need someone to turn it into the workflows that transform how GTM teams operate.

What You'll Do

Build Core Agents & Plays Design, build, and iterate on the agents and Plays that ship inside ZoomInfo's products. You'll work at multiple levels of abstraction: building agents from primitives when novel capabilities require it, composing existing agents into complex orchestrations, and packaging everything into Plays that non-technical users can deploy. This isn't spec-writing—you'll build in our Plays environment daily, testing what works and shipping what delivers.

Own the Plays Library Curate and expand ZoomInfo's library of pre-built GTM workflows. Identify high-value use cases through customer research, competitive analysis, and GTM intuition. Prioritize which Plays to build, define their logic and orchestration, validate they deliver measurable outcomes, and iterate based on adoption and performance data. The library is the product—its breadth, quality, and relevance determine whether customers see ZoomInfo as a data vendor or an automation platform.

Define the Marketplace Experience Own the customer-facing marketplace where users discover, evaluate, and deploy agentic workflows. Define the information architecture, discovery mechanisms, and activation flows that help users find the right Play for their use case. Balance curation with abundance—enough options to address diverse needs, enough guidance to prevent paralysis. Measure success through activation rates, time-to-value, and Play retention.

Translate GTM Expertise into Agentic Design The best agents encode deep understanding of the workflows they automate. Bring GTM operational expertise to agent design: How do top SDRs actually research accounts? What signals trigger effective outreach timing? How do marketing ops teams think about lead routing? Translate this knowledge into agent behaviors, Play logic, and orchestration patterns that feel like they were built by someone who's lived in RevOps.

Close the Loop with Platform Teams You're the voice of "what agents need to do" speaking to the teams building "what agents can do." When you discover that a critical GTM workflow requires a capability that doesn't exist, partner with the tools and infrastructure teams to prioritize it. When platform improvements unlock new possibilities, translate them into Plays that demonstrate value. You're the bridge between infrastructure leverage and customer outcomes.

What You'll Bring

• 6-15 years product management experience with 2+ years focused on GTM technology, workflow automation, or AI-powered products
• Direct experience building agentic workflows—you've shipped automation using tools like Relevance.ai, Lindy.ai, n8n, or similar no-code/low-code agent builders
• Hands-on familiarity with AI-assisted development (Claude Code, Cursor, or similar)—you prototype and build, not just specify
• Deep understanding of GTM operations: how sales, marketing, and success teams actually work, the tools they use, the metrics they track, the workflows they build
• Experience with complex workflow orchestration—multi-step, multi-system automation with branching logic, error handling, and human-in-the-loop patterns
• Track record shipping products where you personally built significant portions of the experience, not just managed engineers building it

Who You Are

Builder First You don't just write requirements—you build. You're comfortable in no-code workflow builders, and you reach for Claude Code or Cursor when you need to go deeper. You prototype to learn, ship to validate, and iterate based on what you discover. Your PRDs include artifacts you've built, not just wireframes someone else will implement.

GTM Operations Native You've lived in the world your users inhabit. You've built sequences in Outreach or Salesloft. You've configured lead routing in Salesforce or HubSpot. You've debugged why a Marketo program isn't firing. You understand the gap between how GTM workflows should work and how they actually work—the edge cases, the data quality issues, the human workarounds. This knowledge shapes every agent you design.

Agentic Workflow Intuition You understand what makes agents succeed or fail. You know how to write tool descriptions that guide reliable invocation. You've debugged orchestration flows where agents took unexpected paths. You think about failure modes, human oversight, and graceful degradation. You can look at a complex workflow and identify where it will break—then design around it.

Marketplace Product Sense You've thought about discovery, curation, and activation at scale. You understand that a library of 500 Plays is worthless if users can't find the right one. You think about information architecture, progressive disclosure, and the journey from "browsing" to "deployed and delivering value." You balance flexibility with guidance.

Customer Empathy with Technical Depth You can sit with a VP of Sales and understand their pipeline challenges, then translate that into agent specifications an ML engineer can build. You move fluidly between "we need to accelerate deal velocity" and "the agent needs to invoke the CRM lookup tool before the enrichment tool to avoid redundant API calls." You don't choose between business context and technical precision—you hold both.

Intellectual Curiosity The agentic landscape evolves weekly. You follow what's shipping—new agent frameworks, orchestration patterns, MCP developments, prompt engineering techniques. You try new tools not because it's your job but because you're genuinely curious about what's possible. You bring external learnings back to the team and challenge assumptions when better approaches emerge.

#LI-VC1

#LI-Hybrid

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.

In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$126,000—$198,000 USD

About us: 

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.