Senior Program Manager – Operations & AI Enablement

Dexian is a leading provider of staffing, IT, and workforce solutions, formed in 2023 through the merger of DISYS and Signature Consultants. They are seeking an experienced Program Manager to lead strategic operational initiatives, improve team efficiency, and support responsible AI adoption across business operations.

Responsibilities:

• Define and manage strategic initiatives that improve team efficiency, operational systems, and measurable outcomes
• Partner with internal stakeholders to develop and improve processes, templates, and documentation that enhance team optimization
• Establish effective communication frameworks to support information distribution and cross-team collaboration
• Collaborate with cross-functional teams such as Sourcing and Vendor Engagements to enable customized DSS contracting processes
• Manage relationships with preferred vendors and develop operational processes to streamline project intake and execution
• Support research planning and resource allocation by tracking project-specific contracts, purchase orders (POs), and invoice management
• Oversee the operational and financial efficiency of the DSS budget by maintaining accurate financial datasets, reports, and tracking files
• Perform data analysis and deliver insights that inform strategic and operational business decisions
• Prepare metric-driven status reports by gathering, analyzing, and summarizing relevant data
• Proactively manage program expectations by defining roadmaps, providing updates, identifying risks, and ensuring deliverables are met
• Apply flexible approaches to remove operational blockers and maintain program momentum

Requirements:

• Bachelor's degree required
• 8+ years of relevant professional experience in program management, operations, or related fields
• Proven experience establishing and scaling programs end-to-end
• Experience integrating AI tools and workflows into business operations or program management environments
• Demonstrated ability to promote responsible and ethical AI adoption in cross-functional organizations
• Strong experience collaborating with cross-functional teams across multiple locations
• Ability to build relationships with peers, vendors, and executive stakeholders
• Strong analytical skills with the ability to leverage data to drive insights and decision-making