Capgemini is a global leader in consulting, technology services, and digital transformation. They are seeking a Business Systems Analyst (BSA) to serve as a lead conduit between clients’ business stakeholders and Capgemini’s solution teams, primarily focused on the Pharma / Life Sciences domains. The role involves eliciting, analyzing, documenting, and communicating business, system, and data requirements within specialty pharma and life sciences environments.
Responsibilities:
- Elicit business, system, and data requirements from business users and subject matter experts within pharmaceutical and life sciences organizations
- Define, analyze, and prioritize requirements and interface agreements in regulated healthcare environments
- Write detailed functional and system specifications, business rules, and end‑to‑end business processes
- Lead the development of common standards and tools for documenting requirements, rules, and data specifications
- Perform gap analysis for current‑state and future‑state requirements, data models, and system interfaces
- Assist in operational rollout, user adoption, and post‑implementation support
- Provide consulting services and manage client relationships for solution delivery and discovery engagements in the pharma/life sciences domain
- Map functional and business requirements to detailed data specifications
- Partner with QA teams to validate test cases, scenarios, and data accuracy throughout test cycles
Requirements:
- Mandatory experience in Pharma / Life Sciences, including specialty pharma, healthcare data, or regulated environments
- Experience writing specifications related to data rules, data formats, and key performance indicators (KPIs)
- Experience working with multiple third‑party vendors and defining interfaces for data exchange
- Proven expertise in mapping data requirements to business requirements and test cases
- 5–7+ years of extensive experience in business analysis and systems analysis roles
- Strong understanding of compliance, validation, and documentation expectations in pharma organizations
- IIBA certification (CBAP, CCBA) or certification from other recognized professional institutions
- Proven track record of delivering measurable success to clients and solution teams through standard tools and best practices
- Experience with EDI fundamentals and file‑based data exchange
- Hands‑on experience with multiple file types, including XML, fixed‑length positional formats, and CSV files
- Experience working with healthcare and pharmaceutical data standards and coding systems, including: ICD‑10, CPT, RxNorm, HCPCS
- Six Sigma certification or demonstrated process improvement experience
- Certified ScrumMaster (CSM) or Agile delivery experience