Modern Workplace Engineer - M365

Southern New Hampshire University is a team of innovators dedicated to transforming lives through education. The Modern Workplace Engineer will contribute to the governance and operational maturity of Microsoft 365 and Power Platform environments while collaborating with stakeholders to align projects with institutional goals.

Responsibilities:

• Help develop strategy, governance, and operations for SNHU's Microsoft 365 and Power Platform environments, including Copilot Studio adoption, DLP policies, and architecture standards
• Facilitate roadmap development, capacity planning, and project delivery for Modern Workplace Engineering projects
• Be a liaison with partners, department leaders, and peer IT teams, ensuring understanding of projects with institutional priorities
• Lead projects across Modern Workplace Engineering, including cross-functional support for Endpoint Operations (e.g., Application Management, MDM, VDI, and DaaS)
• Develop and deliver training, documentation, and communication to promote adoption of modern workplace technologies
• Represent Modern Workplace Engineering in important forums, providing polished and professional communication that strengthens the credibility of ITS
• Identify opportunities for process improvement, innovation, and user experience enhancement across the M365 ecosystem
• Exceptional professionalism, communication, and stakeholder management skills
• Ability to translate our needs into technical strategy
• Project facilitation, capacity planning, and organizational skills
• Self-directed with the ability to guide programs independently while collaborating across teams
• Can build trusted relationships with peers, partners, and leadership

Requirements:

• 5+ years managing Microsoft 365 AND Endpoint Operations (Intune, SCCM)
• Experience with governance, security, and compliance in cloud and modern workplace environments
• Experience with Microsoft 365 services, including Power Platform, Copilot, Teams, and SharePoint Online
• Experience with Endpoint Management tools such as Intune, MECM, JAMF, and Windows Autopilot
• Experience with ITIL processes, cloud desktop technologies, and automation best practices
• Experience implementing or managing governance frameworks and security/compliance controls
• Experience developing roadmaps, facilitating projects, and driving collaboration
• Exceptional professionalism, communication, and stakeholder management skills
• Ability to translate our needs into technical strategy
• Project facilitation, capacity planning, and organizational skills
• Self-directed with the ability to guide programs independently while collaborating across teams
• Can build trusted relationships with peers, partners, and leadership