BCD Travel is a global company that helps organizations manage their business travel efficiently. The Director of Program Management is responsible for overseeing multiple large-scale projects in Product Planning and Development, ensuring that initiatives align with business objectives and deliver value to clients and consumers.
Responsibilities:
- Oversee and manage multiple strategic investments and approved cross-platform projects to achieve a specific business objective and deliver end-to-end solutions
- Define and manage the overall program vision and initiative roadmap
- Coordinate efforts of multiple product or project teams
- Manage interdependencies and risks across platforms, following defined company standards
- Communicate with senior stakeholders and business constituents to align on timeline, scope, budget, and quality
- Manage and maintain multiple projects or initiatives as defined by platform leader to ensure accurate reporting, including monthly updates, required metrics, and scorecards
- Review planning against technical and client-facing roadmaps and priorities
- Participate in Platform/Cross Platform calls to stay aware of all areas and understand dependencies and downline effects of changes
- Ensure the program delivers expected value and meets business objectives
Requirements:
- Previous experience as a Program Manager, managing multiple teams to deliver coordinated and integrated, end-to-end solutions
- Strong mix of business acumen and technology proficiency
- Strong communication skills, with ability to speak to business and technical audiences of varying levels, including C-suite
- Proficiency with common software development and project management tools, in particular JIRA, Confluence, Smartsheet, Teams, and MS office suite
- You have a Bachelor's Degree or an MBA (or equivalent experience)
- PMP is a plus
- Travel technology experience (Travel e-commerce, Airline technology, content aggregators, GDS, etc.) is a plus