Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. They are currently hiring Customer Service Representatives to help grow the company and ensure their mission is achieved by providing top tier support and service to customers during their lease-to-own experience.
Responsibilities:
- Responsible for in-bound and out-bound calls
- Provide top tier support and service to our customers
Requirements:
- Customer Service and prior collections experience with impeccable interpersonal skills
- Excellent verbal and written communication skills
- Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously
- Phone experience in a customer service/call center environment
- High school diploma or GED equivalent, must also be 18 years or older
- You must be located within a 60-mile radius of Draper, UT
- You must have a designated home-based workspace (preferably one that is quiet and free from distractions)
- You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems)