Compass Group USA is a leading foodservice and support services company known for its exceptional service and results. The Sales Development Representative (SDR) is responsible for generating qualified sales opportunities through outbound prospecting, collaborating closely with the sales and marketing teams to drive pipeline growth.
Responsibilities:
- Own the top of the funnel by identifying, engaging, and qualifying prospective clients through strategic, multi-channel outbound outreach (phone, email, social media, etc.)
- Partner with Regional Sales Directors to align on territory strategy, build target lists, and secure high-quality meetings with decision-makers
- Conduct thorough research on organizations and contacts to personalize outreach and position Compass Group’s value effectively
- Utilize CRM and sales tools to manage workflows, track performance, and maintain clean, up-to-date data on all activities and opportunities
- Leverage marketing assets and collaborate with creative teams to craft compelling messaging tailored to prospect needs and industry trends
- Analyze campaign and outreach performance to adjust strategies, improve results, and share actionable insights with team members
- Stay informed on market shifts, industry updates, and competitor positioning to enhance messaging and improve prospect engagement
- Demonstrate professionalism, persistence, and adaptability in all interactions—balancing high activity levels with thoughtful, personalized execution
- Exceed activity and conversion targets by consistently applying sales acumen, curiosity, and critical thinking to drive pipeline growth
Requirements:
- Proficient with CRM systems and common sales tools
- Strong written and verbal communication skills
- Organized, self-motivated, and comfortable working remotely
- Confident handling objections and engaging decision-makers
- Quick learner who thrives in a fast-paced, evolving environment
- Bachelor's degree preferred or equivalent professional experience
- 1–2 years of outbound prospecting or business development experience (preferred)
- Demonstrated success in high-volume outreach environments (phone, email, social, video)