Service Now Developer

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

 

Summary

ServiceNow developer will be responsible for designing, developing, implementing, and maintaining solutions on the ServiceNow platform. Will work with stakeholders to translate requirements into efficient applications through scripting, workflow creation, and integrations while ensuring security and compliance.

Your role in our mission

• Developing, installing, and troubleshooting ServiceNow applications
• Modifying existing applications and workflows to meet specific business requirements. 
• Integrating ServiceNow with other systems and applications. 
• Creating and managing scripts to automate tasks and processes. 
• Designing and implementing custom workflows to streamline business processes. 
• Troubleshooting technical issues and identifying root causes. 
• Providing technical support to users and administrators.
• Ensuring the stability and reliability of the ServiceNow platform.
• Deep understanding of ServiceNow's architecture and functionalities. 
  Knowledge of IT Service Management (ITSM) principles and best practices. 
• Familiarity with ServiceNow's modules and applications (ITSM, CSM, ITOM). 
• Working closely with business stakeholders to understand their needs and requirements. 
• Collaborating with other developers and IT professionals. 
• Experience with software development methodologies and tools. 
• Deep understanding of the Configuration Management Database (CMDB) and Configuration Items (CI). 

What we're looking for

• 3+ years of ServiceNow design, development, implementation, and maintenance experience
• Demonstrated expertise in SNOW modules like ITSM, CSM, ITOM, HAM, SAM, GRC, SecOps etc.
• Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs
• Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems

What you should expect in this role

• Remote opportunity within the US
• May require on-call, shift, weekend, and evening work
• Video cameras must be used during all interviews, as well as during the initial week of orientation.
• Opportunities to travel through your work (0-10%)
• The deadline to submit applications for this posting is March 31, 2026

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The pay range for this position is $54,500.00 - $77,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

 

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

 

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.