TTSTC- IT Support Intern - Systems Analyst ( Temporary Position)

TEMPORARY POSITION
The Internship Position is a temporary full time position requests 40 hours per week.

PLEASE NOTE: 

Interns are responsible for their own housing and transportation. 

Applications must be filed at https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00057300

Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller’s Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptroller’s office serves virtually every citizen in the state. As Texas’ chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.

Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service.  Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.

Click here to see an inside look at the Texas Comptroller’s office!

About TTSTC

The Texas Treasury Safekeeping Trust Company (TTSTC) is a special-purpose entity that manages, safeguards, and invests public funds and securities belonging to the state of Texas, its agencies and local political subdivisions of the state. TTSTC’s special-purpose entity status provides the Comptroller’s office direct access to specialized investment services and programs enabling the Comptroller to achieve the highest return at the lowest cost to the state.

General description

Join TTSTC as an IT Support Systems Analyst Intern in Business Ops/IT Section! This role performs entry-level IT support work. Work involves providing customer support for agency information technology systems and operating automated office equipment in a stand-alone, network, or mainframe environment. 

 Apply today and help the Comptroller's office keep the Texas economy strong.

Work Hours

Agency standard work hours are Monday through Friday from 8am to 5pm, 40 hours per week with occasional evening and weekend hours. Hours are subject to change based upon business need or division determination.

Minimum Qualifications

• Currently enrolled as a Junior or Senior at an accredited four-year college or university, or a recent graduate within one year with a major coursework in Computer Science, Computer Information Systems, Management Information Systems or IT related field. 

• Professional or academic experience in one of the following:
  o    Customer support and/or desktop workstation support.
  o    Imaging/deploying desktop workstation with Windows operating systems.
  o    Deploying software packages to workstations.
  o    Hardware/Software updates to workstations or computer related devices.
  

• Working knowledge of Microsoft Office and Adobe products including intermediate knowledge of: Microsoft Word, Microsoft Excel (including the use of macros), Microsoft Outlook, Microsoft PowerPoint, Microsoft Visio, and Adobe Acrobat Professional 

Preferred Qualifications

• Experience working in a Windows environment.
• Experience with a software program to package and distribute software to a Windows environment. 
• Practical experience working with Hardware in a Windows environment.
• Experience with Microsoft Windows 7 or higher.
• Experience with system scripting languages and system utilities.
• Experience with Microsoft system utilities and FTP.
• Experience with Microsoft Office Suite and Adobe integration with third-party products.
• Experience with Web publishing and web publishing software; conference room audio and video equipment.
• Experience with DOS batch files, PowerShell, Python, PERL scripting, and/or VBScripiting.
• Experience with Windows 10 Professional, and Mac OSx 10 or higher.
• Canon experience.:

In this role you will

• Assists desktop administrator with Installation, configuration, upgrades and troubleshooting of  TTSTC specific software.

• Assists with the support and configuration of desktop, laptop, handheld, video conference, printer and peripheral equipment.

• Provides support in relocations related to onboarding and offboarding of staff, temporary personnel and contractor hardware.

• Assists with inventory management and desktop, printer and peripheral maintenance with vendors.

• May coordinate and resolve issues reported via  workstation monitoring and protection software.

• Performs other related work as assigned.

Maximize Your Earnings!

At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering

If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Important Note to the Candidate:

 
Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

MILITARY PREFERENCE

To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.

https://hr.sao.texas.gov/CompensationSystem/JobDescriptions
Click on the occupational category for the position.

Additional MOS can be found at the State Auditor’s Office, 

Military Crosswalk Guide.

The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.

Applications submitted through Work in Texas:

Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.

The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.

Resumes will not be accepted in lieu of completed applications. The application must contain the necessary information in the work history for the applicant to qualify for the position.

An applicant must be eligible to work in the United States to be hired at the Comptroller’s office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.

Applicants selected for further consideration may be subject to a pre-employment credit check. This screening will be conducted in compliance with the Fair Credit Reporting Act (FCRA). You will receive a separate disclosure and authorization form before any credit report is obtained.