Mid Level DevOps Engineer

System One is a leader in delivering outsourced services and workforce solutions across North America. They are seeking a Mid-Level DevOps Software Analyst responsible for mission-critical support of applications and infrastructure, ensuring proper monitoring, scale, and resiliency across environments from test to production.

Responsibilities:

• Design, build, and maintain Azure landing zones and platform services (e.g., VNet, Private Endpoints, Key Vault, Azure Firewall/NSGs, Application Gateway/WAF)
• Implement Infrastructure as Code (IaC) with Terraform and/or Bicep; enforce GitOps workflows (branching, PRs, policy checks)
• Create reusable modules, pipelines, and golden patterns for app teams; champion automation-first approaches
• Define and measure SLIs/SLOs, error budgets, and reliability roadmaps for critical services
• Implement and tune observability (logs, metrics, traces) using Azure Monitor, Log Analytics, Application Insights, and Prometheus/Grafana where applicable
• Conduct capacity planning, resiliency testing (chaos, failover, DR), and performance tuning across services
• Build secure, robust CI/CD pipelines (GitHub Actions / Azure DevOps Pipelines) with automated testing, scans, and approvals
• Standardize deployment strategies (blue/green, canary, rolling) for containerized and PaaS workloads
• Manage container platforms (AKS: node pools, cluster autoscaling, HPA/VPA, ingress, network policies) and registries (ACR)
• Implement guardrails using Azure Policy, RBAC, PIM, and Blueprints (or equivalent) to enforce least privilege and compliance (e.g., SOC 2, ISO 27001, HIPAA as relevant)
• Manage secrets and certificates (Key Vault) and integrate security testing (SAST/DAST/Container scanning) into pipelines
• Support vulnerability remediation and patching SLAs
• Own incident response, including rotational shifts and on-call; lead triage, root cause analysis (RCA), and post-incident reviews
• Optimize cost (FinOps), tagging standards, budgets, and proactive spending alerts
• Maintain runbooks, knowledge base articles, and automation for routine operations
• Act as a technical mentor; review designs/PRs; contribute to architecture decisions
• Partner with app teams to onboard workloads, define nonfunctional requirements, and drive platform adoption
• Manage and or Participate in the deployment and release of development, test and production software builds
• Manage the operations and monitoring of applications and infrastructure from dev to production
• Develop code and escalate break fix issues that may occur
• Task automation of infrastructure and application provisioning
• Ensure all environments meet scale and resiliency requirements
• Support customer facing and internal applications
• Monitor submitted tickets; assign, escalate and communicate, as required
• Participate in services and software systems design
• Participate in rotating on-call support duties

Requirements:

• 5 to 7 years of hands-on experience with Azure-based infrastructure and services in production
• Bachelor's degree in computer science (or related) or equivalent work experience required
• 2+ years of experience supporting enterprise level applications and their infrastructure
• Strong understanding of web and their related infrastructure technologies (load balancers, DNS, IIS or Apache/WebSphere, authentication and authorization, database connections, etc.)
• Experience implementing or managing Application Monitoring, Splunk, or Dynatrace
• Working knowledge in Automation technologies
• Familiarity with Agile/Scrum methodologies
• Deep expertise in several of: AKS, App Services, Functions, APIM, Azure SQL/MI, Cosmos DB, Storage, Event Hub/Service Bus, Redis, VNet/Peering, Private Link, Application Gateway/WAF, Front Door
• Strong IaC with Terraform (preferred) and/or Bicep; Git-based workflows; GitHub or Azure DevOps
• Proven SRE background: SLI/SLO design, error budgets, incident management, RCA, capacity and performance engineering
• CI/CD design and operations (GitHub Actions / Azure DevOps Pipelines); artifact/versioning strategies; release governance
• Observability with Azure: Monitor, Log Analytics, Application Insights, and alerting/automations (Action Groups, Logic Apps, Functions)
• Solid networking fundamentals (DNS, TLS, routing, firewalls, load balancing), identity (AAD/Entra ID), and secrets management (Key Vault)
• Scripting proficiency in PowerShell and/or Python; Linux fundamentals
• Understanding of security best practices: RBAC, PIM, Azure Policy, managed ide
• Good written, verbal, interpersonal and presentation skills. Ability to communicate among technical and non-technical employees, and process orientation skills
• Demonstrates a customer driven approach and good relationship management skills
• Working knowledge of mainframe architecture is a plus
• Ability to work autonomously and under deadlines
• Ability to multi-task, be highly organized, and work independently
• Ability to identify areas of improvement and come up with creative solutions
• At least 2 years coding/scripting JAVA, JavaScript and HTML