Gainwell Technologies is a company focused on improving health and well-being through innovative technologies. The Product Designer role is crucial for developing user-centered product experiences in the claims and claims adjudication systems space, collaborating with product management and engineering to ensure solutions meet customer needs and drive business value.
Responsibilities:
- Acting product manager for core claims and encounters systems, focused on optimizing the user experience and customer value by improving usability, introducing automation and AI, and other concepts
- Gathers, analyzes and prioritizes product and customer requirements, defines product vision and works closely with engineering, development and manufacturing to oversee and approve product designs, enhancements and quality
- Designs user experience through human-centered design techniques, identifies product features and iterative deliverables
- Measures ongoing usability of products, prioritizes improvements, and continuously partners with product manager and product team to drive continuous user experience improvements and value
- Establishes milestones and deliverables and coordinates completion of all aspects of the product deliverables
Requirements:
- 12 or more years of experience in product management, software development, technical support, or consulting
- Experience with product systems design principles
- Experience assessing client business and technology requirements and working with company software and hardware products and services
- Strong skills in product development methodologies such as vision and strategy, business area architecture, iterative custom development, package based development or accelerated application development
- Strong organizational skills with the ability to balance and prioritize work
- Strong analytical, problem solving and decision making skills
- Medicaid and/or healthcare industry claims adjudication, configuration and processing experience