TripleTen is an international online learning platform that helps individuals and teams master AI and cloud technologies. They are seeking a Learning Experience Project Manager to own the client launch process from initial brief to pilot launch, coordinating cross-functional teams and managing multiple projects to ensure high-quality launches.
Responsibilities:
- Own the end-to-end client launch process — from initial brief to pilot launch
- Review and validate client requirements, ensuring clear scope, objectives, timelines, and constraints
- Coordinate cross-functional teams (Content, SMEs, Product, CSM) to deliver high-quality launches
- Manage multiple parallel projects with different stakeholders and priorities
- Build and implement launch processes from scratch (SLAs, checklists, templates, tracking systems)
- Participate in client discovery calls and gather requirements directly
- Proactively identify risks, escalate blockers, and ensure deadlines are met
- Drive accountability across teams and keep launches on track
Requirements:
- 2+ years of project management experience in EdTech, digital production, or B2B services with customization
- Proven ability to manage multiple projects simultaneously across different stakeholders
- Strong experience in end-to-end project ownership (from initial brief to delivery/launch)
- Demonstrated ability to build processes from scratch (SLA, templates, tracking systems)
- Experience working cross-functionally with Product, Content, and external experts, with strong stakeholder communication
- Ability to participate in client-facing calls, gather requirements, and align expectations
- Strong execution skills: deadline management, stakeholder pushing, and blocker escalation
- Ability to structure ambiguous inputs into clear execution plans and priorities
- Ability to track project progress and key delivery metrics (timelines, on-time delivery, cost)
- Experience with project management tools (Notion, Jira or similar)
- Upper-intermediate English (B2+) or higher
- Familiarity with content workflows or CMS systems
- Experience in client-facing project roles (not purely internal PM)
- Background in educational products (courses, LMS, learning programs)
- Experience working with external experts or contractor networks