Business System Analyst

NR Consulting is a company seeking a Business Systems Analyst to document and evaluate business processes and requirements. The role involves conducting data analysis, mapping, and visualization while collaborating with stakeholders to improve systems and processes.

Responsibilities:

• Evaluate business processes anticipating requirements, uncovering areas for improvement, and eliciting requirements for change
• Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
• Conducts data gathering and analysis to develop business requirements and assist in identifying business priorities and recommended timelines
• Performs data mapping and data analysis
• Creates data mapping and data visualization documents
• Prepare business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks
• Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders
• Deliver precise functional specifications to include functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping to clients and development staff
• Conduct gap analysis between application and stated customer requirements and collaborate with Architects and Developers to estimate project impact
• Prepare effort estimation including researching and estimating costs of upgrades and relevance of vendor packages
• Evaluate release notes for vendor products
• Determine impact to current business processes and assist in the business process redesign and documentation as needed for enhancements and revised processes
• Perform requirements analysis
• Document and Communicate the results of the analysis
• Translate business requirements into functional requirements in a clear manner that is comprehensible to developers, project team and business owner(s)
• Participate in technical design of solutions with programmers, solution architects, and other team members
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
• Develop and utilize standard templates to accurately and concisely write requirements specifications
• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
• Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted
• Select, adopt and adapt appropriate business analysis methods, tools and techniques; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches
• Collaborate with stakeholders at all levels, conducting of investigations for strategy studies, business requirements specifications and feasibility studies
• Provide leadership, training, coaching, and guidance to junior staff
• Provides technical guidance to other team members
• Triage and analyze incidents and problems
• Provide clear analysis results including business impact
• Assist business analyst(s) and test analyst(s) with duties as necessary

Requirements:

• Experience working with IT development staff on complex projects
• Strong technical background
• Strong Data analysis and presentation skills
• Ability to work collaboratively within a team environment to support deadlines
• Ability to handle multiple tasks concurrently
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
• Ability to influence stakeholders and work closely with them to determine acceptable solutions
• Excellent documentation skills
• Excellent oral and written communication skills
• Fundamental analytical and conceptual thinking skills
• Experience creating detailed reports and giving presentations
• Excellent planning, organizational, and time management skills
• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language
• Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required
• Experience in in Agile, Waterfall, and Hybrid environments
• Technical understanding of the digital platform, cloud applications, web services, server-side components and APIs
• Data analysis skills including ability to perform intermediate to advanced SQL queries
• Experience in scripting
• Competency in Microsoft applications including Visio, Word, PowerPoint and Outlook. Advanced skill in Excel including formulas, pivot tables, vlookup, and macros
• Understanding of REST & SOAP Web Service and how to use SoapUI, REST API clients
• BS or BA with emphasis in computer science, information systems or business administration
• 5-7 or more years related work experience
• Experience with data visualization tools such as Tableau a plus
• Certification of Competency in Business Analysis (CCBA) and/or Certified Business Analysis professions (CBAP) preferred