NR Consulting is a company seeking a Business Systems Analyst to document and evaluate business processes and requirements. The role involves conducting data analysis, mapping, and visualization while collaborating with stakeholders to improve systems and processes.
Responsibilities:
- Evaluate business processes anticipating requirements, uncovering areas for improvement, and eliciting requirements for change
- Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
- Conducts data gathering and analysis to develop business requirements and assist in identifying business priorities and recommended timelines
- Performs data mapping and data analysis
- Creates data mapping and data visualization documents
- Prepare business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks
- Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders
- Deliver precise functional specifications to include functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping to clients and development staff
- Conduct gap analysis between application and stated customer requirements and collaborate with Architects and Developers to estimate project impact
- Prepare effort estimation including researching and estimating costs of upgrades and relevance of vendor packages
- Evaluate release notes for vendor products
- Determine impact to current business processes and assist in the business process redesign and documentation as needed for enhancements and revised processes
- Perform requirements analysis
- Document and Communicate the results of the analysis
- Translate business requirements into functional requirements in a clear manner that is comprehensible to developers, project team and business owner(s)
- Participate in technical design of solutions with programmers, solution architects, and other team members
- Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
- Develop and utilize standard templates to accurately and concisely write requirements specifications
- Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
- Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted
- Select, adopt and adapt appropriate business analysis methods, tools and techniques; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches
- Collaborate with stakeholders at all levels, conducting of investigations for strategy studies, business requirements specifications and feasibility studies
- Provide leadership, training, coaching, and guidance to junior staff
- Provides technical guidance to other team members
- Triage and analyze incidents and problems
- Provide clear analysis results including business impact
- Assist business analyst(s) and test analyst(s) with duties as necessary
Requirements:
- Experience working with IT development staff on complex projects
- Strong technical background
- Strong Data analysis and presentation skills
- Ability to work collaboratively within a team environment to support deadlines
- Ability to handle multiple tasks concurrently
- Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
- Ability to influence stakeholders and work closely with them to determine acceptable solutions
- Excellent documentation skills
- Excellent oral and written communication skills
- Fundamental analytical and conceptual thinking skills
- Experience creating detailed reports and giving presentations
- Excellent planning, organizational, and time management skills
- Ability to create systematic and consistent requirements specifications in both technical and user-friendly language
- Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required
- Experience in in Agile, Waterfall, and Hybrid environments
- Technical understanding of the digital platform, cloud applications, web services, server-side components and APIs
- Data analysis skills including ability to perform intermediate to advanced SQL queries
- Experience in scripting
- Competency in Microsoft applications including Visio, Word, PowerPoint and Outlook. Advanced skill in Excel including formulas, pivot tables, vlookup, and macros
- Understanding of REST & SOAP Web Service and how to use SoapUI, REST API clients
- BS or BA with emphasis in computer science, information systems or business administration
- 5-7 or more years related work experience
- Experience with data visualization tools such as Tableau a plus
- Certification of Competency in Business Analysis (CCBA) and/or Certified Business Analysis professions (CBAP) preferred