Atlassian Solution Engineer

Modus Create is a global digital product engineering partner that specializes in innovative solutions for forward-thinking businesses. They are seeking a senior Atlassian Solution Engineer to design scalable solutions, support presales engagements, and drive successful client outcomes using Atlassian products.

Responsibilities:

• Act as a technical solution advocate—partnering with clients to understand their challenges, designing scalable Atlassian-based solutions, and helping them realize measurable business outcomes
• Work at the intersection of sales, consulting, and architecture, influencing deal strategy while ensuring solutions are practical, scalable, and aligned to best practices
• Act as the primary technical lead in the sales cycle, supporting qualification and presenting the value of proposed solutions to clients
• Lead discovery workshops to define outcomes and solution architecture
• Design solutions across Jira, Confluence, and Jira Service Management (JSM)
• Ability to extend JSM into comprehensive Enterprise Service Management (ESM) use cases (Incident, HR, etc.)
• Experience delivering proof-of-concepts (POCs), prototypes, and technical validations
• Advise on toolchain consolidation, workflow optimization, and platform modernization

Requirements:

• 6+ years in solutions engineering, consulting, or technical advisory (SaaS/enterprise software)
• Expert in translating business requirements into scalable Atlassian-based solutions for customers
• Crucial Presales Support: Act as the primary technical lead in the sales cycle, supporting qualification and presenting the value of proposed solutions to clients
• Lead discovery workshops to define outcomes and solution architecture
• Design solutions across Jira, Confluence, and Jira Service Management (JSM)
• Ability to extend JSM into comprehensive Enterprise Service Management (ESM) use cases (Incident, HR, etc.)
• Experience delivering proof-of-concepts (POCs), prototypes, and technical validations
• Strong foundation in Agile, DevOps, and ITSM frameworks and best practices
• Advise on toolchain consolidation, workflow optimization, and platform modernization
• Experience with Atlassian Cloud Enterprise, advanced configuration, and automation
• Familiarity with Atlassian Intelligence (AI), automation rules, and emerging AI-driven workflows
• Atlassian Certifications (ACP) or Solution Partner experience