Okta is a company focused on securing identities in the era of AI. They are seeking a Senior Solutions Engineer to act as a technical and domain expert, helping customers understand the value of Okta's solutions and providing product demonstrations to meet their needs.
Responsibilities:
- Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
- Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
- Answer product feature and technical questions from customers, partners and Okta colleagues
- Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
- Provide feedback to product management about product enhancements that can address customer needs and provide additional value
- Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
Requirements:
- 5+ years pre-sales engineering experience, selling SaaS products
- A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity
- An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard
- Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
- Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
- An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
- Exceptional communicator
- Confident dispensing knowledge to highly-skilled and experienced audiences
- Typically 25% travel
- Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred