Senior Product Manager, Telehealth Solutions

Teladoc Health is seeking an experienced Senior Product Manager to join the Telehealth Solutions team. In this role, you will own a product roadmap to improve the member, provider, and client experience for segments of our virtual care business, driving growth by evolving products to meet market needs.

Responsibilities:

• Lead impactful product initiatives that aim to help members access needed care options including urgent care and primary care
• Manage business, clinical and technical stakeholders to identify opportunities and solutions
• Present to executive leadership on the progress and outcomes of the product initiatives you are driving
• Use customer feedback, market trends, business initiatives, and data analysis to inform product innovation
• Write clear and concise product briefs to align on strategy and deliver equally concise product requirements to lead teams through execution
• Foster an environment that enables your cross-functional team to innovate, ask questions, learn quickly, and deliver extraordinary results
• Develop a deep understanding of member needs to deliver great experiences and exceed member expectations

Requirements:

• 5+ years of product management experience with a proven track record of delivering successful products to market
• Experience in the healthcare industry delivering consumer-facing virtual care or digital health products
• Strong proficiency in product management best practices and processes operating at large scale
• Comfortable with ambiguous problems and situations. Experience in proactively making sense of complicated challenges with minimal direction or oversight
• Excellent written, presentation, and verbal communication skills – highly skilled at articulating the 'what, why, and how.' Strong executive presence
• The ability to work nimbly across multiple projects, with fast-paced, iterative product development cycles
• Demonstrated ability to prioritize and negotiate trade-offs for optimal value delivery
• Adept at both giving and receiving feedback in an innovative teamwork-driven environment. Strong contributor to team culture and problem solving with peers
• Exceptional project management / organization skills, with superb attention to detail
• B2B2C experience – requires both a deep understanding of buyer/client needs and a passion for helping members with their healthcare journey
• Experience owning a product roadmap that aligns to the growth of a business unit or P&L
• Experience building enterprise product solutions from concept through delivery (0 to 1)