Director of Client Engagement

Publicis Groupe ANZ is a global data, technology and services company that powers the marketing and advertising ecosystem. The Director of Client Engagement will lead the Client Engagement team at Epsilon, focusing on aligning business requirements with data and tech solutions, driving outcomes, and fostering collaboration across stakeholders.

Responsibilities:

• Effectively represent the Epsilon People Cloud products and solutions in the current state, own and develop a vision for future growth through proposing new use cases, requirements definition and timing via roadmaps
• Foster and build cross-functional consensus with agency partners and delivery leaders to facilitate the use of identity & 1P/3P data in AdTech and MarTech environments
• Apply strategic thinking to create and manage a tech & data activation plan to achieve account goals tied to client outcomes
• Actively work to streamline engagement delivery, focusing on improving the value of identity-based audiences and their effectiveness when deployed to channel partners
• Be the guardian of data constraints, privacy regulations and legal compliance utilization of 1P & 3P datasets
• Work in a large, multicultural, and “matrixed” organization that is geographically dispersed
• Actively support collaboration internally with campaign operations, product delivery, audience strategy, and analytics to ensure accurate representation of tech and data capabilities
• Lean in as a MarTech leader to orchestrate across multiple solutions and products translating and adjusting the level of effort, expectations and capabilities across the MarTech ecosystem
• Ensure quality delivery of identity-based products by working directly with delivery teams