Business Analyst (contract)

Microsoft is seeking a Business Analyst (Contract) to support workforce planning and operational efficiency within a high-growth data center infrastructure environment. The successful candidate will serve as a key liaison between multiple business units, managing headcount tracking, attrition monitoring, and backfill coordination while ensuring data accuracy and confidentiality.

Responsibilities:

• Establish and maintain communication channels across business units and project teams to ensure seamless information flow
• Track and document attrition patterns while coordinating end-to-end backfill processes with human resources partners
• Manage headcount requests and maintain accurate records within internal tracking systems and tools
• Review contracts, cost proposals, and contract supplements to ensure compliance and accuracy
• Monitor project budgets and expenditures while tracking transaction controls against established budgets
• Predict potential budget overruns and develop proactive solutions to address financial concerns
• Maintain storage and retrieval systems for all project communications data and business metrics
• Establish and document business processes to support workforce planning activities
• Support ad hoc projects related to finance and headcount management as business needs arise
• Validate backfill and attrition details in partnership with human resources and workforce planning teams

Requirements:

• Minimum 5-7 years of experience with requirements elicitation and documentation
• Minimum 5-7 years of experience with data analysis and reporting
• Minimum 5-7 years of experience with process analysis and stakeholder translation
• Previous experience supporting headcount, human resources, finance, or administrative processes
• Demonstrated ability to learn and adapt to new internal tools and systems quickly
• Proven track record of handling confidential information with discretion and reliability
• Bachelor's degree in business management, economics, finance, accounting, or related field required
• Strong verbal and written communication skills with exceptional attention to detail
• Proven ability to work independently and manage time effectively in a remote environment
• Advanced proficiency in Microsoft Excel for data tracking and analysis
• Experience with SQL and Power BI for data analysis and reporting
• Knowledge of business and management principles including strategic planning and resource allocation
• Ability to apply accounting and mathematical principles to budget management and financial tracking
• Strong customer service and interpersonal skills for cross-functional collaboration
• Capability to analyze business trends and project future revenues and expenses
• Expertise in requirements elicitation and documentation including business requirements and user stories
• Proficiency in process analysis and stakeholder translation including process mapping
• Ability to translate data into actionable business insights and operational requirements
• Experience with gap analysis and trend analysis to support decision-making