Senior/Lead Salesforce Developer

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to various U.S. government agencies. The Senior/Lead Salesforce Developer will play a crucial role in implementing Salesforce solutions for mission-critical government projects, focusing on programming and integration within the Salesforce platform.

Responsibilities:

• Lead the designated implementation of Salesforce Service cloud solutions
• Design, build and support CTI integrations including call routing, screen ops, activity logging etc
• Implement and manage Salesforce DevOps processes using Copado
• 75% of this role involves programming, using Apex, Salesforce lightning component (AURA/LWC), JavaScript, and other development languages and tools once fully onboarded. Candidate selected will either be a Lead (Development Lead for their Scrum Team) or Senior Developer, depending on the needs of the program
• Develop Lightning components both by writing custom LWC in JavaScript with Aura framework and within the Salesforce Lightning Design System, maintaining fluency with Apex, Salesforce query, and Salesforce Search language (SOQL and SOSL)
• Support the Product Owner in gathering requirements by providing solution options and highlighting dependencies with the existing implementation
• Oversee the end-to-end architecture of the Salesforce Platform {Salesforce Service Cloud, Experience Cloud (Portals), and Tableau CRM} and integrations
• Develop and configure solutions using Salesforce functionality/Lightning Components (AURA and LWC), APEX, Visualforce Pages, SOQL, and SOSL etc

Requirements:

• Bachelor's degree and 10+ years of hands-on programming/custom coding experience with Salesforce platform, requiring LWC AND Apex
• Demonstrated experience should also include: SLDS, Visualforce, Triggers, Batch classes, SOQL, SOSL and declarative platform tools (Flows, Process builder, Lightning App Builder, etc.)
• Valid Salesforce Platform Developer I Certification - Please include Trailblazer link and/or certification # on resume or list in your Work Experience section of your application
• Extensive understanding of Salesforce.com best practices, Architecture, Design, Development, Administration, and security model
• Hands on experience with CTI Integrations (Eg. NICE CXone, Amazon connect etc ) and external system integrations
• Experience implementing Salesforce service cloud implementations, including high volume case management and omni channel
• Experience implementing Copado for Salesforce DevOps including automating CI/CD pipelines, branch management and sandbox allocation
• Valid Salesforce Platform Developer II Certification is preferred but not required - Please include Trailblazer link and/or certification # on resume or list in your Work Experience section of your application