Account Manager - Workers' Compensation (12-month fixed term contract)

An opportunity exists for an experienced workers’ compensation professional to join our Workplace Risk Practice in Sydney to provide consultancy advice to our clients, including managing key existing clients’ programs as well as assist in implementing our business development strategy. 

Reporting to the NSW State Manager – Workplace Risk, the primary focus of this role will be to provide an innovative and flexible approach to national clients’ workplace risk programs, recommending solutions with them to achieve sustainable improvements in their performance.

The Role

• Project management of national clients’ workplace risk programs, ensuring the delivery of high-quality services 

• Providing our clients with strategic advice across policy, premium, claims and injury management 

• Project managing Outsourced Return to Work support services for a range of clients

• Report writing and implementation of client retention strategies

• Support the Insurance Brokers as a technical expert in all aspects of Workers’ Compensation 

• Manage company profile with industry contacts by identifying and maintaining strategic relationships in all key markets

• Engaging our strategic partners to deliver value to our Company

• Be an active member of our consultancy team, willingly working on assigned projects

• Identifying new business opportunities for the Company

• Tender submissions and presentations

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The Requirements

• Extensive experience working for a national employer, a broker, or within an insurer/ claims service provider
• Experience in National Workers’ Compensation arrangements and the key drivers to premiums
• Demonstrable knowledge and application of policy and premium management across the National Workers’ Compensation landscape 
• Experience in developing and executing a new business strategy
• Excellent interpersonal, oral and written communication skills
• Experience in supervising, coaching and mentoring team members
• Proven ability to organise, prioritise, project manage and work well under pressure
• A team player with the ability to demonstrate credibility and gain trust
• A tertiary qualification in Allied Health, or equivalent work experience is desirable

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.  

In the spirit of reconciliation Willis Towers Watson acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. 

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com