Learning & Development Officer, NOB, Post # 95683 (GLC) People and Learning Section, Global Shared Services Centre, Budapest, Hungary (Only for Hungarian nationals)

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, a calling.

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, a calling.

We are committed, passionate, and proud of what we do. Promoting the rights of every child is not a job, it’s a calling.

UNICEF's Global Shared Services Centre (GSSC) in Budapest, Hungary provides services to UNICEF offices globally in the areas of Finance, Human Resources, Payroll and Information Technology. For more information about GSSC please visit our webpage at Global Shared Services Centre | UNICEF  and check this Working for UNICEF’s Global Shared Services Centre - YouTube

How can you make a difference? 

UNICEF GSSC is looking for a dynamic individual with skills to develop and implement a comprehensive, future-oriented learning strategy that integrates modern delivery methods including AI-driven support, peer-to-peer learning, and on-the-job training to build both current capabilities and future-proof competencies across the organization that strategically aligns with organizational priorities and embedded in the evolving culture of the GSSC.

The Learning & Development Officer plays a strategic role in designing and executing the learning architecture for the Global Shared Service Centre during its critical transformation from a global service center to a Global Business Solutions (GBS) model, aligned with UNICEF's modernization agenda.

Key functions, accountabilities, and related tasks:

1. Learning architecture co-design
2. Learning Needs Analysis and strategic partnership building
3. Coordination of learning and training offerings
4. Budget planning and management
5. Training delivery
6. Culture Integration and Collaboration
7. Innovation

If you would like to know more about this position, please review the complete Job Description here: Job Description

To qualify as an advocate for every child you will have…

Minimum requirements:

• Education: A university degree (Bachelor’s degree) in learning & development, human resource management, psychology, International Relations or another related field is required.
• Work Experience: 
• Two years of professional experience in learning & development, in designing and delivering learning initiatives working closely with subject matter experts, and in the identification of learning needs are required.
• Experience in facilitating workshops, both in -person and online, is highly desirable.
• Experience both with an international organization and with a shared services/business support center is highly desirable.
• Technical Skills: 
• Advanced knowledge of the principles and concepts of adult learning, including AI-driven learning tools, social learning, and experiential learning is required.
• Ability to conduct comprehensive learning needs assessments that identify both current skill gaps and future capabilities is required.
• Experience in leading and overseeing learning product design, including ability to guide and quality-assure the work of instructional design teams is required
• Ability to collaborate with stakeholders, including subject matter experts, learning focal points and external providers for efficient training development and delivery is required.
• Strong research, planning and organizational skills are required.
• Experience in learning strategy design is highly desirable.
• Knowledge of organizational development and change management principles as they relate to learning strategy is considered an asset.
• Language Requirements: Fluency in English both verbal and written is required. Knowledge of another official UN language (Arabic, French, Russian, Spanish or Chinese) or a local language is an asset.

Internal applicants from the GSSC are required to complete the Learning Path corresponding to their current level before applying for another position. Additionally, they must attach a snapshot of the completed path to their applications. Applications that do not meet these two minimum requirements will not be considered. For further details on learning paths, please visit the L&D Portal Learning and Development (sharepoint.com). 

As an advocate for every child, you will receive: 

UNICEF offers an attractive remuneration package with GSSC Benefits.pdf

For further details, please visit Compensation and Benefit site on UNICEF Career page

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

In this role, you will collaborate with colleagues across multiple locations. For effective collaboration, we encourage flexible working hours that accommodate different time zones while prioritizing staff wellbeing.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.