Sr. Manager, Sales Engineering

Superhuman is an AI productivity platform on a mission to unlock the superhuman potential in everyone. They are seeking a Senior Sales Engineering Manager to lead a team of Sales Engineers supporting the Education segment, driving the effectiveness of Superhuman’s go-to-market efforts within educational institutions. This role involves managing technical relationships, overseeing the pre-sales process, and collaborating with sales representatives to enhance the use of innovative AI tools in education.

Responsibilities:

• Lead and manage a team of Sales Engineers focused on supporting higher education clients, providing ongoing coaching and mentorship to maximize their impact
• Build strategic partnerships with Education Account Executives to ensure alignment and collaboration on key opportunities and initiatives
• Drive projects and implement processes that enhance efficiency and overall team performance
• Oversee the technical pre-sales process, ensuring your team is equipped to handle complex education procurement requirements, security reviews, and technical integrations
• Adapt strategies to align with product updates and the evolving needs of educational institutions, responding proactively to market changes
• Act as a key player in scaling the Superhuman for Education go-to-market efforts, working to improve critical metrics like win rates and deal sizes within the Education segment
• Ensure sales feedback is communicated to Product/Engineering teams to inform development and shape go-to-market strategy, aligning our product with customer needs

Requirements:

• 5+ years of management experience in Sales Engineering, Solutions Consulting, or Value Engineering within a SaaS company
• Experience managing sales engineering/pre-sales teams that support complex sales cycles in the Education sector is a plus
• Demonstrates strategic thinking and the ability to execute key initiatives that improve team performance and efficiency
• Is a strong communicator who can build effective relationships with sales management and cross-functional teams
• Understands the complexities of the education procurement process, including navigating RFPs and security reviews typical in enterprise level
• Is adaptable and can lead a team through the challenges of a constantly evolving product and a competitive market
• Has a track record of building and scaling high-performing teams
• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments