Growth Product Manager

Superhuman Mail is an AI productivity platform on a mission to unlock the superhuman potential in everyone. As a Senior Growth Product Manager, you will drive sustainable and scalable growth across the customer lifecycle, leading high-impact experiments and building systems that accelerate customer value and revenue.

Responsibilities:

• Own the end-to-end PLG growth strategy across acquisition, activation, retention, and expansion
• Identify and prioritize the highest-impact growth opportunities based on data, user insights, and market trends
• Drive fast-paced experimentation to optimize conversion funnels and unlock new revenue opportunities
• Partner with engineering, analytics, PMM, and customer-facing teams to build and iterate on high-performing growth loops
• Lead growth pods to execute roadmap initiatives — with clear ownership over experiment planning, execution, and analysis
• Influence go-to-market strategy, pricing & packaging, and product-led sales efforts through customer insights and experimentation
• Define and track key growth metrics, including activation rates, retention cohorts, LTV/CAC, and expansion revenue
• Use data to surface bottlenecks, test hypotheses, and refine the roadmap to maximize business impact
• Build feedback loops between product and go-to-market teams to continually improve user onboarding and engagement

Requirements:

• 3+ years of experience in growth product management, ideally in B2B SaaS or a product-led environment
• Proven track record in PLG or self-serve models, with success owning metrics like signup-to-activation, retention, expansion, and LTV/CAC
• Connect market insight → PLG roadmap → OKRs
• Prioritize the highest-impact bets across acquisition, activation, retention, and expansion
• Co-author quarterly goals with leadership and revisit them as data shifts
• Design statistically sound A/B tests, ship fast iterations, learn aloud, and scale wins
• Surface 'gold spots' in messy funnels, define crisp KPIs, and tell the story behind the numbers
• Move seamlessly from SQL/dashboards to stakeholder-ready narratives
• Rally Design, Eng, Data, PMM, and GTM pods
• Clarify scope, trade-offs, and timelines
• Coach teams while keeping momentum high
• Earn trust up, down, and sideways
• Frame decisions, secure buy-in, and navigate change with empathy and clarity
• Turn insight into shipped value quickly
• Align fast, unblock teams, and hit timing windows—delivering quality without drag
• Generate and refine novel growth ideas, test constraints, and find workable alternatives when the 'perfect' path isn't feasible
• Build a deep understanding of customer journeys and pain points
• Leverage interviews, usage data, and frontline feedback to surface unmet needs and shape high-impact solutions
• Champion the voice of the user in growth strategy and prioritization
• Embrace opportunities, welcome feedback, and believe you and others can always grow
• Believe AI will revolutionize how we work and the experiences we create for our customers
• Demonstrated ability to work independently with minimal guidance
• Proactively manage tasks and priorities across multiple projects
• Analyze and execute work efficiently
• Collaborate effectively with cross-functional teams
• Thrive in fast-paced, results-driven environments