ServiceNow Business Analyst - Remote

eTeam is a company seeking a ServiceNow Business Analyst to work remotely. The main purpose of this role is to capture business requirements, document user stories, and facilitate process design sessions related to development activities.

Responsibilities:

• Capture Business Requirements and document user stories for all development activities
• Facilitate and manage process design sessions as it relates to the development activity under this project
• Create user stories based on information collected through requirements gathering including documenting risks, dependencies, and impediments related to stories
• ITSM process specialist
• Portal and HR process knowledgeable

Requirements:

• Experienced ServiceNow Business Analyst
• Capture Business Requirements and document user stories for all development activities
• Facilitate and manage process design sessions as it relates to the development activity under this project
• Create user stories based on information collected through requirements gathering including documenting risks, dependencies, and impediments related to stories
• ITSM process specialist
• Portal and HR process knowledgeable