Director, Software Engineering

Teladoc Health is a company focused on transforming virtual care. The Director of Software Engineering will lead a provider-facing platform team, driving the strategy and execution of healthcare interoperability and provider experience solutions.

Responsibilities:

• Own the end-to-end architecture and execution for: – Partner and EHR integrations (FHIR-first, API-driven, event-based) – Provider availability, scheduling, and booking systems – Provider digital door capabilities, including authN/authZ, identity, and secure session management
• Drive platform reliability, scalability, and performance across all owned domains
• Establish clear domain boundaries, APIs, and ownership models to enable parallel innovation across teams
• Define and evolve a modern interoperability strategy leveraging FHIR, SMART on FHIR, HL7 v2/v3, and APIs
• Build reusable integration patterns for EHRs, partners, and internal consumers
• Own technical relationships with EHR vendors and strategic integration partners
• Reduce partner onboarding and integration timelines through standardization and platform capabilities
• Partner closely with product, clinical, and operations teams to enable seamless provider workflows
• Ensure provider onboarding, authentication, authorization, and scheduling experiences are secure, intuitive, and resilient
• Translate regulatory, compliance, and security requirements into scalable technical solutions
• Lead and grow a high-performing team of engineers and technical leads across multiple domains
• Set technical vision, engineering standards, and best practices for platform development
• Drive a culture of ownership, quality, and operational excellence
• Mentor senior engineers and leaders; participate in hiring and succession planning
• Hands-on application development and optimization
• Document product requirements and create architectural specifications, ensuring feasibility, functionality, and integration with systems/platforms
• Work closely with product management to shape roadmaps and prioritize platform investments
• Collaborate with security, compliance, and privacy teams to ensure HIPAA-compliant and secure architectures
• Align with data platform teams to support analytics, reporting, and real-time workflows
• Foster collaboration between local and abroad development teams to drive consistency across all departments
• Represent the IT point of view in meetings with internal and external stakeholders as needed

Requirements:

• Bachelor's degree or higher in Computer Science, Engineering, or a related field
• 10+ years of experience in software engineering
• 5+ years leading platform or domain-oriented engineering teams
• Deep experience with healthcare interoperability standards (FHIR, HL7, SMART on FHIR)
• Proven experience building and operating large-scale, API-driven platforms
• Strong understanding of identity, authentication, and authorization systems
• Experience integrating with EHRs such as Epic, Cerner, Athena, or similar platforms
• Strong architectural judgment and ability to balance short-term delivery with long-term platform health
• Experience owning provider-facing platforms in healthcare or regulated industries
• Familiarity with event-driven architectures and streaming platforms (Kafka, Pub/Sub)
• Knowledge of clinical workflows and healthcare data models
• Experience with cloud-native architectures (AWS, GCP, or Azure)
• Background in scaling multi-team engineering organizations
• HIPAA/HITRUST/Sarbannes-Oxley experience a plus
• Familiarity with Java and Ruby